Monuments Beach Tours

The hotel is beautiful, and we were very happy with our room and ocean view. Seeing baby whales from our balcony was an unforgettable highlight. The spa facilities are also excellent and well worth visiting. However, the massages are overpriced. While mine was enjoyable, it did not justify the high cost. Unfortunately, I would not stay here again. The check-in process took around 90 minutes and included being pushed to attend a hotel tour, which turned out to be a sales presentation. We were told it would last 90 minutes, but it took three hours, which was frustrating as we value our time while on holiday. Dining was also an issue. We were not informed in advance that restaurants required bookings, so we could only secure late dinners at 8pm each night, despite restaurants not appearing full. Service during the day was slow, especially for lunch and drinks, and at times we felt overlooked. The food was average. The hotel advertises a private beach, but there is no ocean access, which should be clearer. Overall, while the property is lovely, there are significant issues with service and transparency. For us, it was not worth the time, and we would not return.

Amenities out of this world with access to the beach club that was amazing. The balcony is gorgeous with amazing views to the marina and extremely close to the beach club. It was clean, could use new bedsheets they seemed more on the worn side but smelled extremely clean. We enjoy our stay so much and very much recommend it

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time