8.8/10 Excellent! (4,563 reviews)
Rooms definitely clean and well maintained in terms of room service, but we were not given the room type we had reserved (asked for king bed, were given two twin beds). Staff were amazing and service was great. Very friendly and helpful. Pools were clean and not too crowded, but no shaded areas. All inclusive buffet had enough variety, quality was okay. We didn't like the Mexican restaurant, but the Italian restaurant was good. It was actually the only place I could find a decent alcoholic beverage -- something that really contains some alcohol. All pool-side alcoholic beverage was just non-alcoholic really, but you have enough at the room mini bar to enjoy real alcohol if needed. Neon party at Riu Santa Fe was amazing. The water park was mostly for children. Overall, I'd say 3 days was enough for me -- five days was too long. Overall, it was okay, but my spouse was happier with the experience than me.
Reviewed on Jan 14, 2026