Ratings based on 650 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from chicago il
Great ocean view
Posted Aug 13, 2017For a non smoking property there were a lot of smoking guests including cigarettes and marijuana
by A verified traveler from new jersey
Dirty and have a lot of cockroach
Posted Aug 13, 2017had may issues since I arrived in the resort no battery in tv remote room was dirty and a lot of cockroach in my room I spoke with resort supervisor she said its normal but I was looking all over the web you guys mention eny thing about it for ever issued I have pictures and video I tried friendly resolve this called the Expedia for eny refund but they said they called the resort and spoke with the supervisor and she denied eny refund I web specialist from BMW I will make sure put those pictures and the videos all over on google when people try book from your web the can see it's a bad experience with you guys.
Fabiano Oliveira
Recommended
for Everyoneby A verified traveler
Posted Aug 9, 2017
It was ok the room was outdated and the mattresses very uncomfortable .
Recommended
for Everyoneby A verified traveler from Pa
Nice location near the beach
Posted Jul 27, 2017
Pros: Location to beach very nice. Staff very friendly at check-in.
Cons: More elevators and better parking situation.
Location: Nice restaurants.
There are not enough elevators for the amount of people. Three elevators for 100's of people. These guests are arriving with tons of luggage groceries etc and there is no way to get to your floor because the elevators are small and only a few people can board at one time. This area is extremely hot also as you wait and wait for another elevator. Another problem is the parking situation. You have to park so far away from the facility which makes it difficult to carry belongings. Room was musty and AC right beside bed. Very noisy all night with air conditioner running.
Recommended
for Everyoneby A verified traveler
Not a bad place
Posted Jul 23, 2017We stayed at the towers nice place the room we could us some updating older carpet and appliances if you can stay in one of the other 2 buildings they are more updated
Recommended
for Everyoneby A verified traveler from Traveler from WV
Hotel with a lot of amenities
Posted Jul 16, 2017We stayed in RT 306 and it was a small studio. The carpet was filthy with a lot of stains and a big pull down it. We were missing the remote, standard sheet for the bed, and a bathtub stopper. But staff quickly replaced the items. The room overall was clean (minus the extremely stained carpet). Onsite the hotel has a ton of amenities and very convient. But saying all this we probably wouldn't stay there again and if we do it will be renting from owner.
Recommended
for Everyoneby A verified traveler from minnesota
Beach beach and beach
Posted Jul 10, 2017Reviews I read about this place mostly complained about the elevators in the tower . We stayed 10 days and the longest we waited was 5 minutes and what's 5 minutes when you're on vacation? Nothing. Twice one off the elevators was broke down both times were fixed within an hour. Our room was on the 11th floor ocean front very clean fairly new. The guys at the front gate and check in were great.
by A verified traveler from VA
Inefficient and dirty stay
Posted Jul 9, 2017Not a place I would recommend. Condo dirty when we checked in. No paper towels, no dish detergent, one roll of toilet paper in each bathroom, no towel exchange, only four towels and wash cloths to last 6 people all week. We were told we had to wash the towels or pay $20 for clean towels. Laundry room cost $2 a load to wash and $1.75 to dry! We had to buy supplies to clean our room. $12.50 fee to park for the stay. Quality of room was definitely not worth what we paid to stay there! Will never return to that facility!
by A verified traveler from wv
It's ok. Get what you pay for.
Posted Jul 7, 2017The noise level in the renaissance tower from the drunks at the bar out back was ridiculous! I requsted to be in one of the other facilities and they did not work with me at all. They don't clean the room upon request unless you pay an additional fee. Overall it was clean, and affordable but far from the attractions considering the vast numbers of resorts there are in Myrtle beach. I enjoyed my stay but I would not return to this place.
Recommended
for Everyoneby A verified traveler
Posted Jun 28, 2017
Overall great stay, I just didn't get the Oceanview room which is what I paid for, other than that no complaints.