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The room was beautiful and large. The staff was very friendly and accommodating even at 4 AM when I arrived late due to plane delays.
We enjoyed the location of this beautiful hotel..Beds were comfy, and clean. Staff friendly. Enjoyed having a drink in the carousel bar!
Clean and quiet . Everyone was very nice , friendly , polite.
The location was perfect for a visit to New Orleans with a young child. Childrens' Museum and Aquarium and River walk, etc. all within walking distance. Hotel restaurant very child friendly. Staff very helpful.
Excellent!!! Superb facilities and staff. A memorable vacation.
Closed to bourbon St ... great staff ...but rooms are small and bathrooms need updating
The staff was welcoming and friendly when we had any questions. Service was outstanding and the hotel was always clean. Drinks and food were delicious. Loved the location and would recommend it to anyone wanting to experience NOLA and it’s culture.
Clean comfortable room and close to everywhere we wanted to go!
The hotel was everything we could ever want, not only was everyone from the staff friendly, but the hotel itself was just cozy. No complaints here, we received a lot of help from the concierge about things to do, places to eat, etc. so much more than we could expect. The atmosphere was awesome, would ...
Great things! Shopping and restaurants. WWII Museum. Port for Ships. We will come back!
The location is great. The lobby is gorgeous. The valet and bell staff are all really friendly . The loft room is spacious and the balcony was very nice . Not so great parts: The bathroom ceiling had obvious water damage that was still actively leaking . The front desk knew I was using the sofa sleeper ...
Staff was very friendly. Room was spacious. Comfy bed
First, I have to give a shout out to Janae at the front desk! I called to verify that our room had a balcony on Bourbon St and she let me know that due to the street construction we were better off with a balcony on Toulouse. I agreed, she asked where we were flying in from, and it turns out she's ...
Nice hotel within walking distance of most attractions.
Friendly staff. Make sure to keep up with housekeeping at a timely matter
The location of this property was great, I didn’t like that the tv didn’t work and the delays with the elevator and room temperature issues
Walking distance to Smoothie King Center. Phenomenal breakfast. Great bar service. Room clean and spacious. Only suggestion is more usb plug ins for phone charging.
Great location. Close to many attractions. Helpful staff. Easy checkout process. Convenient transportation.