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Maison Saint Charles by Hotel RL

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Overview of Maison Saint Charles by Hotel RL

Maison Saint Charles by Hotel RL

3 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationNational World War II Museum10 min walk
  • Popular LocationErnest N. Morial Convention Center15 min walk
  • Popular LocationMardi Gras World19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans, Maison Saint Charles by Hotel RL is in the business district and near a train station. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed.
Popular Location

What's nearby

  • National World War II Museum - 10 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Henry Clay Statue - 16 min walk
  • Julia Street Cruise Terminal - 18 min walk
  • Mardi Gras World - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Mr. Eds Seafood — 1 min walk
  • Blind Pelican — 4 min walk
  • Avenue Pub — 5 min walk
  • Houston's Restaurant — 6 min walk
  • The American Sector — 8 min walk

About this property

Maison Saint Charles by Hotel RL

3-star hotel, walk to Magazine Street
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking. All 130 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Maison Saint Charles by Hotel RL offers 130 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25.0 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 9.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open Monday - Wednesday (7:00 AM - 11:00 PM) and Thursday - Sunday (6:00 AM - 5:30 AM)
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 9.99 per person (approximately)
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

3.7
Good
Rating 5 - Excellent. 297 out of 965 reviews
5 - Excellent 31%
Rating 4 - Good. 326 out of 965 reviews
4 - Good 34%
Rating 3 - Okay. 165 out of 965 reviews
3 - Okay 17%
Rating 2 - Poor. 98 out of 965 reviews
2 - Poor 10%
Rating 1 - Terrible. 79 out of 965 reviews
1 - Terrible 8%

3.6/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best staff !! They will go above and beyond to make sure you are taking care of. Rooms are big and beds are comfortable . Swimming pool is clean and nice. Location is great I definitely recommend staying there. That's the only place I will stay in the city
Stayed 1 night in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
The faucet in the sink was really slow to drain, did not like that. The beds were comfortable, and clean. The Fridge in the room worked really well. It was pleasing, and adequate. Our room keys stopped at one point, but the front desk was able to re-activate them so that was helpful.
Stayed 6 nights in Jun 2021

4/5 Good

Traveled with family and small children, Traveled with pets
Liked: Staff & service
.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot. Cute area, the hotel was made to resemble a mini resort. Wish the elevator would have worked. Hiking upand down 3 flights of stairs constantly, some with luggage was not fun.
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing nice about this hotel is the location. It's run down, dirty and not secure. Our room was not clean at all. Not vacuumed, wet carpet, no hot water, had wet carpet by the beds, a sock in the middle of the floor from a previous guest as well as a used spoon between the bedside table and bed. The pool and hot tub was out of order from the time we arrived to the time we left... which was early because we did not want to spend another minute in the place. The front desk never answered the phones, accused us of placing the sock and spoon in the room and was down right rude when we brought it to their attention and asked to cancel the remaining of the reservation. Needless to say we will never book there again. For $5 more a night we were able to stay in a secure hotel on Royal in the Quarter with a pool, room service, fitness center, river view, valet garage parking and next to the trolley service.
Stayed 2 nights in Jun 2021