The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel connected to a rail/subway station in New Orleans with 3 restaurants

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The Pontchartrain Hotel

Photo gallery for The Pontchartrain Hotel

Property entrance
View from property
Room, 1 King Bed (Clio) | In-room safe, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; American cuisine

Overview of The Pontchartrain Hotel

9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
2031 St. Charles Avenue, New Orleans, LA, 70130

Explore the area

  • Popular LocationMagazine Street7 min walk
  • Popular LocationNational World War II Museum16 min walk
  • Popular LocationCaesars Superdome3 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

Room, 1 King Bed (Clio)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Euterpe)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Erato)

  • Sleeps 4
  • 2 Double Beds

Family Suite (Thalia)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed (Calliope)

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Polyhymnia)

  • Sleeps 4
  • 2 Double Beds

City Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

New Orleans

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

What's nearby

  • Magazine Street - 7 min walk
  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Caesars Superdome - 3 min drive
  • Smoothie King Center - 3 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive


  • District Donuts Sliders Brew - 10 min walk
  • Houston's Restaurant - 4 min walk
  • Turkey And The Wolf - 13 min walk
  • French Truck Coffee - 16 min walk
  • French Truck Coffee - 19 min walk

About this property

The Pontchartrain Hotel

4-star hotel near National World War II Museum
Located close to Magazine Street and Smoothie King Center, The Pontchartrain Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and brunch. Free in-room WiFi is available to all guests, along with 2 bars and a business center.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, concierge services, and a 24-hour front desk
  • Luggage storage, free newspapers, and a porter/bellhop
  • Guest reviews say great things about the first-rate property condition
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Heating, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Family friendly

  • Laundry facilities


  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator


  • Smoke-free property

Room amenities


  • Bedsheets provided


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • TV

Food and drink

  • Limited room service


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

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