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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Suite, 2 Bedrooms (Melpomene)
Room with view
904 square feet
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Room, 2 Double Beds (Erato)
355 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite (Polyhymnia)
Room with view
602 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Suite (Thalia)
Room with view
527 square feet
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Clio)
350 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed (Calliope)
Room with view
600 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room (Euterpe)
Room with view
495 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
3.5-star New Orleans hotel in Lower Garden District, walk to Magazine Street

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Concierge services

Location

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street, National World War II Museum, and Ernest N. Morial Convention Center. Port of New Orleans and Smoothie King Center are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 20 minutes by foot.

Hotel Features

Along with 4 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and concierge services.

Room Amenities

All 106 rooms provide free WiFi, minibars, and TVs. Guests will also find room service, free local calls, and hair dryers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2016.

The Pontchartrain Hotel is a smoke-free property.

  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Elevator/lift
  • ATM/banking
  • Number of bars/lounges - 2
  • Breakfast available (surcharge)
  • Fitness facilities
  • Number of restaurants - 4
  • Concierge services
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Year Built 1927
  • Total number of rooms - 106
  • Coffee shop or café
  • Number of floors - 11
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

The Pontchartrain Hotel offers 106 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Desk
  • Free local calls
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • In-room climate control (heating)
  • Television

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Silver Whistle - This Cafe specializes in American cuisine and serves breakfast, lunch, and light fare.

Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin Rooftop Bar - Onsite rooftop bar. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • 2 per room (up to 50 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25.00 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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