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Radisson Hotel Niagara Falls-Grand Island

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Lobby
Indoor pool, seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Radisson Hotel Niagara Falls-Grand Island

Radisson Hotel Niagara Falls-Grand Island

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
100 Whitehaven Rd, Grand Island, NY, 14072

Explore the area

  • Popular LocationUniversity at Buffalo - South Campus19 min drive
  • Popular LocationUniversity At Buffalo - North Campus19 min drive
  • Popular LocationDelaware Park21 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)28 min drive

Choose dates to view prices

About this area

Grand Island

Located in Grand Island, Radisson Hotel Niagara Falls-Grand Island is in the suburbs and on a river. Buffalo Zoo is a popular attraction and the area's natural beauty can be seen at Niagara Falls State Park and American Falls. Fallsview Indoor Waterpark and Maid of the Mist are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Grand Island travel guideOpens in a new window
Map

What's nearby

  • Buffalo State College - 16 min drive
  • Peace Bridge - 18 min drive
  • University at Buffalo - South Campus - 19 min drive
  • University At Buffalo - North Campus - 19 min drive
  • Delaware Park - 21 min drive

Getting around

  • Niagara Falls Station - 19 min drive
  • University Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • Currents Restaurant — 1 min walk
  • Currents Lounge — 1 min walk
  • Tim Hortons/Wendy's — 6 min drive
  • Olympic Restaurant — 12 min drive
  • A Touch of Italy — 13 min drive

About this property

Radisson Hotel Niagara Falls-Grand Island

Riverfront hotel with health club and sauna
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. All 263 rooms offer free WiFi, balconies, and LCD TVs with digital channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Radisson Hotel Niagara Falls-Grand Island offers 263 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 3.00-30.00 per person
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • Aerobics classes
  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Yoga classes

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Grand Island
Grand Island
Business friendly
Business friendly
Hotel
Hotel
3 star
3 star
Pet friendly
Pet friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
Up to 49 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 30.00 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Byblos Niagara
Byblos Niagara Grand Island
Byblos Niagara Resort
Byblos Niagara Resort Grand Island
Byblos Resort
Byblos Resort Niagara
Niagara Resort
Grand Island Holiday Inn
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Radisson Niagara Falls-Grand Island
Radisson Niagara Falls
Radisson Hotel Niagara Falls-Grand Island Hotel
Radisson Hotel Niagara Falls-Grand Island Grand Island
Radisson Hotel Niagara Falls-Grand Island Hotel Grand Island

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 245 out of 984 reviews
5 - Excellent 25%
Rating 4 - Good. 281 out of 984 reviews
4 - Good 29%
Rating 3 - Okay. 192 out of 984 reviews
3 - Okay 20%
Rating 2 - Poor. 140 out of 984 reviews
2 - Poor 14%
Rating 1 - Terrible. 126 out of 984 reviews
1 - Terrible 13%

3.5/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the room and view. I had multiple issues with the room key to where i had to have them come up several times to open the door. They advertise that they have a hottub. It is not operating due to covid. I specifically booked this hotel for a hottub. They should say that on their site. I cant say i would stay there again.
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within driving distance to main attractions.
Stayed 2 nights in Aug 2020

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff No customer service Building looks 100 years old Completely opposite what Radisson normally have No customer value No more weekdays break fast
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only amenities that were available was the pool and that even had to close due to an employee walking off the job. My biggest disappointment was the hot tub being empty. Staff said it was due to Covid. The state and CDC said it could be opened weeks ago. An employee had said they emptied it because a previous guest abused time limits so it was easier to close it rather than deal with a bad guest. I called customer service at Radisson Corporate after a 20 minute google search for the number and felt like i was speaking alien.......being 1 room of 150 empty rooms we would have been taken care of a bit better. We were going to stay here for an extended stay until our new place was ready however we could get better treatment sleeping in our car in a different parking lot that has less pot holes......i can see this location changing ownership yet again and that is a shame. It could be great if run better utilizing the areas attractions.
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There was no maid services to give toiletries are empty trash. Othrr then that.nice the atmosphere.
Stayed 6 nights in Nov 2021