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Overview of The Kiroro, A Tribute Portfolio Hotel, Hokkaido

Photo gallery

Lobby
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

The Kiroro, A Tribute Portfolio Hotel, Hokkaido

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationKiroro Resort1 min walk
    Popular LocationTonden Farm8 min drive
    Popular LocationMount Tengu32 min drive
    AirportSapporo (OKD-Okadama)53 min drive

Choose dates to view prices

  • Standard Room, 2 Twin Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds, Non Smoking
  • Superior Room, 3 Twin Beds, Non Smoking (Superior Triple Bed)

    4.4/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 3 Twin Beds
    More detailsSuperior Room, 3 Twin Beds, Non Smoking (Superior Triple Bed)
  • Room, 1 King Bed, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Mountain View
  • Junior Suite, 2 Twin Beds, Non Smoking

    Room amenities

    • 721 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsJunior Suite, 2 Twin Beds, Non Smoking
  • Suite, 2 Twin Beds, Non Smoking (Kiroro Suite)

    Room amenities

    • 1496 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuite, 2 Twin Beds, Non Smoking (Kiroro Suite)
  • Suite, Multiple Beds, Non Smoking (Mountain Suite)

    Room amenities

    • 1604 sq ft
    • Sleeps 4
    • 4 Twin Beds
    More detailsSuite, Multiple Beds, Non Smoking (Mountain Suite)
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking
  • Suite, 2 Twin Beds, Non Smoking (Japanese Suite)

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuite, 2 Twin Beds, Non Smoking (Japanese Suite)

About this area

Akaigawa

Located in Akaigawa, The Kiroro, A Tribute Portfolio Hotel, Hokkaido is in the mountains. Otaru Music Box Museum and Otaru City Art Museum are cultural highlights, and some of the area's attractions include Tonden Farm and Yamamoto Sightseeing Orchard. With kayaking and rafting nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Kiroro Resort - 1 min walk
  • Tonden Farm - 8 min drive
  • Asarigawa Hot Spring - 26 min drive
  • Mount Tengu - 32 min drive
  • Kokusai Ski Resort - 39 min drive

Getting around

  • Kutchan Station - 39 min drive
  • AirportNew Chitose Airport (CTS) - 84 min drive

Restaurants

  • Alla Moda — 1 min walk
  • Fuga — 1 min walk
  • The Kiroro — 13 min walk
  • Pop — 13 min walk
  • ホピの丘 — 8 min drive

About this property

The Kiroro, A Tribute Portfolio Hotel, Hokkaido

Ski hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to The Kiroro, A Tribute Portfolio Hotel, Hokkaido for a drink at the bar/lounge and comforts including an indoor pool and a steam room. All 281 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with digital channels. Other amenities available to guests include premium bedding, hair dryers, and safes.
The Kiroro, A Tribute Portfolio Hotel, Hokkaido offers 281 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Akaigawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1000 per day)
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10 AM - 4:30 PM
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: JPY 2720 for adults and JPY 1800 for children
  • 6 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • 2 outdoor tennis courts
  • Downhill skiing
  • Fitness center
  • Hot springs
  • Indoor pool
  • Mini golf
  • Sauna
  • Shopping
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room
  • Computer station
  • Conference space

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8701.0 per night
Cribs (infant beds) are available for JPY 2160.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
  • Airport shuttle fee: JPY 4100 per person (one-way)
  • Airport shuttle fee per child: JPY 4100 (one-way)
  • Self parking fee: JPY 1000 per day
  • Crib (infant bed) fee: JPY 2160.0 per night
  • Rollaway bed fee: JPY 8701.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that in the room names, 'Piano Hotel' and 'Mountain Hotel' refer to 2 distinct buildings. Please make your room selection based on your building preference.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kiroro Akaigawa
Kiroro Tribute Portfolio Hotel Hokkaido Akaigawa
Kiroro Resort Akaigawa
Kiroro Resort Hotel Piano Hokkaido, Japan
Piano Hotel Akaigawa Mura
The Kiroro, a Tribute Portfolio Hotel, Hokkaido Japan
Sheraton Hokkaido Kiroro Resort Akaigawa
Kiroro Tribute Portfolio Hotel Hokkaido
Sheraton Hokkaido Kiroro Akaigawa
Sheraton Hokkaido Kiroro
Kiroro Tribute Portfolio Hotel Akaigawa
Kiroro Tribute Portfolio Hotel
Kiroro Tribute Portfolio Akaigawa
Kiroro Tribute Portfolio
Kiroro Tribute Portfolio Hokkaido Akaigawa
Kiroro Tribute Portfolio Hokkaido
The Kiroro a Tribute Portfolio Hotel
The Kiroro A Tribute Portfolio Hotel Hokkaido
The Kiroro, A Tribute Portfolio Hotel, Hokkaido Hotel
The Kiroro, A Tribute Portfolio Hotel, Hokkaido Akaigawa
The Kiroro, A Tribute Portfolio Hotel, Hokkaido Hotel Akaigawa

Frequently asked questions

Can I cancel my reservation for free at The Kiroro, A Tribute Portfolio Hotel, Hokkaido and receive a full refund?
Yes, The Kiroro, A Tribute Portfolio Hotel, Hokkaido offers free cancellation on select room rates, because flexibility matters! Please refer to The Kiroro, A Tribute Portfolio Hotel, Hokkaido cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Kiroro, A Tribute Portfolio Hotel, Hokkaido?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at The Kiroro, A Tribute Portfolio Hotel, Hokkaido on Jan 23, 2021 start from $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Kiroro, A Tribute Portfolio Hotel, Hokkaido have a pool?
Yes, this property has an indoor pool.
Is The Kiroro, A Tribute Portfolio Hotel, Hokkaido pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Kiroro, A Tribute Portfolio Hotel, Hokkaido?
Self parking is available for JPY 1000 per day.
What time is check-in at The Kiroro, A Tribute Portfolio Hotel, Hokkaido?
Check-in is from 3 PM - midnight.
What time is check-out at The Kiroro, A Tribute Portfolio Hotel, Hokkaido?
Check-out is at noon.
Does The Kiroro, A Tribute Portfolio Hotel, Hokkaido provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 4100 per person, one-way, applies.
Where is The Kiroro, A Tribute Portfolio Hotel, Hokkaido located?
Located near the slopes, this Akaigawa hotel is in the mountains, 0.1 mi (0.1 km) from Kiroro Resort, and within 20 mi (32 km) of Sakaimachi Street and Rinyu Morning Market. Tonden Farm is 3.9 mi (6.3 km) away.
4.3
Excellent
Rating 5 - Excellent. 260 out of 550 reviews
5 - Excellent 47%
Rating 4 - Good. 230 out of 550 reviews
4 - Good 42%
Rating 3 - Okay. 41 out of 550 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 550 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 550 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Nice place, nice service,nice staff!
Stayed 4 nights in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lots of activities for the summertime. Waterfalls just behind the hotel, fireworks, frisbee golf, etc. The only negative was the cost - pricey for room service and eating at their restaurants. Their marketplace/store did not have many meal/food options. No microwaves for guest use. However, their room service food was a sizeable/large amount and salads perfect for all the eating out we did elsewhere. Their outdoor pool was wonderful! When I went at opening time (very late at 11am), I was the only one to enjoy it! We visited a few places nearby in Otaru, farms, Shakotan, etc which we had to drive to. Think about your schedule and consider whether it's worth it to stay out at this resort. If you'll stay to enjoy their activities, it's a very nice hotel, just a little out of the way for those exploring and you'll end up spending a lot more on food at the hotel...
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ski hotel , you can enjoy with ski all day and more activities Recommended
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for a ski trip is great. Quick shuttle trip to the mountain centre.
Stayed 14 nights in Feb 2020

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