Ratings based on 254 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from PA
Not as nice as I thoughtPosted Jul 16, 2017
Pros: Close to a lot of restaurants in the area.
Location: Location. Was not bad. Plenty to do and lots of places to eat.
At check-in we were not greeted by the most friendly person at the desk who told me if I booked through a third party like Expedia I got whatever room they had available even though I am a part of the choice privileges program., and that although I did not need to cancel, that if I wanted to and had paid extra to have cancellation option I would still pay a small fee. The place was not clean stains in carpeting everywhere, pool was over chlorinated, and house keeping did not make up the beds or take our used wet towels out to be cleaned, and only left us 2 when it was clear there were more then. 2 people staying in the room. Management on the last day did give me a discount for our trouble.
by A verified traveler from Morgantown IN
Nothing like the pictures! Stains on everything!Posted Jul 10, 2017
Pros: The location was easy to access.
Cons: Update and CLEAN!!
The lobby was nice when you came in. The hallway had bleach stains along the carpet to our room. No big deal at least they clean. As we entered our room there was stains everywhere. On the ceiling along the walls and the sleeper sofa was covered in them.We laid a sheet down before we would even let our kids sit on it. The bathroom was dirty cheerios on the floor and mold along the bathtub seal. The beds were hard as a rock. And when we pulled out the sleeper sofa we found trash and a bag of cheetos. The pool was tiny and had a very strong chemical smell. Half of the equipment in the workout room was broken.The toilet wouldn't flush unless you held the handle down. After breakfast everyone became sick. A very disappointing stay. Our room overlooked a home depot and there was noise all night. The room walls were super thin.
by A verified traveler
DisappointedPosted Jul 1, 2017
Pros: The location was fine.
Cons: Definitely needs cosmetic upkeeping done.
Location: Restaurants and gas stations nearby.
The air conditioning in the room did not work well. The temperature was barely cool enough to be tolerable. There were stains and sticky spots on the carpet, stains on the lampshades, carpeting did not even meet the wall in the bedroom area. And while checking for bedbugs we found a mans undershirt and underwear stuffed between the mattress and box springs. Told management we had found this and asked them to make the bed again with clean sheets. All they probably did was come make the bed up with the sheets that were already on there. The undershirt and underwear were still under the mattress.
Just ok....Posted May 13, 2017 on Hotels
Room was ok. Air conditioner wasn't working and the front desk clerk had to come up to tinker with it at 10:30 pm to try to get it to stay on. The room was very stuffy. He said it was good, but it continued to shut off every 10 minutes. We had to mess with it ourselves to get it to continue running. Breakfast was terrible! I'm not sure what they were serving that they called eggs, but they were little crumbled up bits of something! Just not very good, but if you just need a bed for the night, it would work.
I like it and I will recommend to anyone.Posted May 12, 2017 on Hotels
Stay was good.
Posted Apr 30, 2017 on Hotels
Fair experience. Almost a good value.Posted Apr 19, 2017 on Hotels
Staff was moderately friendly. It was reasonably clean and slightly overpriced and not too bad. They need to make better food for that money.
Posted Apr 11, 2017 on Hotels
Posted Apr 5, 2017 on Hotels
Posted Apr 4, 2017 on Hotels
Both nights we had other guests that were yelling at each other in parking lot. Carpet stained and not vacuumed in hall and stairs while we were there.