North West Division Residences

"Lovely location. Quiet street in the middle of the city. Very new and clean. Did not have breakfast in hotel because lots of good eating places around there "

"Spacious and clean rooms. Convenient for early flights. Staff was very welcoming. Soaker bath was very relaxing. Nice way to end our stay in Singapore. "

"Amazing hotel, the staff were exceptional we loved our room and the location was perfect"

"Room was small but perfectly formed. Every detail was accounted for. Highly recommended "

"great location. Hotel lovely, amenities also top rank. Bed typical hard asian. Pool very nice and restaurants fine. Good cocktails! "

"Ok"

"The AC kept shutting off during the night due to a faulty sensor and even when it is on, it doesn't seem to cool the room consistently. We are cold for 4 minutes and then go back to sweating. We had a maintenance person come see and it and there is no solution other than them repairing the unit, so I am told. The cleaning of the room was sub par at best . They moved our cups but didn't bother washing them and there was still coffee and wine in the bottomed the next day. The floor wasn't swept and the balcony was not addressed either. They did make the bed and replace the towels. These rooms are tiny. I have stayed at other Accor properties in Asia and this is the least enthusiastic greeting I have ever received as an All+ explorer member and Gold status holder. They seem to truly not care that we chose their property over others. The location is great. That's about the only highlight. The people at the front desk seem to be lacking training but the guy making sure you know how to use an elevator watches you like a hawk. "

"Convenient "

"The breakfast buffet excellent and staff serving/cleaning tables was efficient and friendly. However, the staff responsible for cleaning the rooms was negligent. Four out of the nine days that we stayed there we had to call several times to get service even after we had been out of the rooms all day and the service light had been on."