North West Division Residences

"Staff all really friendly, efficient and helpful"

"The hotel was modern and well located on the edge of Chinatown. Steps from Chinatown MRT and Maxwell MRT (easy access to Orchard Rd shopping). Two large hawker markets nearby. Standouts - massive pool and loungers, floor to ceiling windows, blackout blinds. Some have talked about the small rooms and bathrooms, limited storage. We were two guys. Two single beds. Had no issues at all. Beds had lots of space underneath to store and access luggage. Would recommend and would stay again. Good value."

"I am hesitant to review this hotel, which is marketed as a 4 to 5-star establishment, as it falls short of those expectations. Upon our late evening arrival, there was no assistance with our luggage, nor was there anyone available to guide us to the reception. This was my first visit to this particular hotel in Singapore. However, we had access to the Premier Lounge, where the staff were exceptionally attentive and helpful. I cannot commend them enough and would certainly give them a positive review. Our room was unremarkable, akin to what one might expect in a 3 to 4-star hotel. While it was maintained very clean, the bathrooms were outdated and lacked a bidet. My wife, being from Asia, is accustomed to such amenities, especially in a 4 or 5-star hotel in the region."

"The property is well maintained. The room is very clean and in excellent condition. The staffs are friendly, courtesy and willing to help. The location is good,and within walking distances to major attractions, shopping malls, restaurants and transportation hubs."

"Overall, we think this hotel is good value. Things that we liked- the common kitchen, complimentary tea/coffee, gym, availability of laundry machines, water cooler to provide chilled water, rooms were mostly comfortable and clean. However, improvements could be made to make the rooms outstanding, one of which is to put more hooks on the walls to make up for lack of counter space."

"We got an upgrade to the Rainforest Room. Managed to organise a birthday surprise for my partner - bed was so comfy and soft. Shower was great with amazing view towards the reservoir. Toilet was a bit of a letdown. Do yourself a favour and book in for a Spa treatment if you are staying there. Bliss!"

"Decent hotel for the price staff was ok I would stay more than two nights here"

"This is a very convenient hotel to stay in I was given a late check out and the staff were very helpful "

"Rooms sound proof, clean and sufficient "