Villas in Northern Phoenix

"Half the rooms are unusable, broken glass in most places, have a homeless issue and useless security, never answer front desk phone, and most of the amenities they have listed are either closed permanently or broken. "

"My room was dirty, many things did not work or were broken. The carpet was stained and disgusting. I was suppose to stay for 5 nights and only stayed for 1 due to condition of room and property upkeep."

"Room did not have washcloths stocked. And found items in room from previous customers, so room was not thoroughly cleaned. "

"......."

"I had a great experience staying at Best Western. The property was very clean and well-maintained, and definitely worth the price. From the moment I checked in, the service stood out. Ashley at the front desk was incredibly friendly, welcoming, and professional—she made the check-in process smooth and easy. Breakfast the next morning was just as impressive thanks to Diego. He was awesome—very attentive, hardworking, and clearly takes pride in his work. Everything was organized and well-kept, and his positive attitude made a big difference. Overall, great value, great service, and a clean, comfortable stay. I’d definitely come back!"

"yes"

"Great staff, Noah was great! "

"It’s a very basic hotel. "

"Did not have TV in room for entire stay. Reported this multiple times!"