"The hotel is conveniently located near the train station, the Bullring and a number of eateries. The room was rather basic and small without a water boiler or a fridge. You need to ask the reception to borrow a hairdryer, and they charge you a small fee for luggage storage. Other than that, it was perfect for my one-night stay."
"This is the worst hotel ever in my life.I booked 5 day here in Room 353.On day 4 at noon ,one blonde hair staff knock my room door twice time and told me is time to check out(Impolite attitude).I suppose that she want cleaning my room so i reply her’ok wait few second ‘,then i change clothes and ready go out during the other short hair cleaner knock door and say i need check out again.Then i reply her i have booked 5 days,why i need to do that and prove it my booking information.after that she just say “oh is mistake ,you can go back to sleep”. Two staff haven’t any apology to me and go back their job as usual.I wonder why i had pay £485 for living then give me unprofessional service,my room hygiene is awful ,toilet have some silverfish, and cleaning not completely, never refill shower gel. When i check in first day at noght ,the front desk guy just give me key card and room no. no more presentation to me. Breakfast slightly better hostel(fruit and croissants )but not worth it £8.5.Overall to say, I highly not recommend live in this awful Hotel. Expensive but mess up my trip."
"Maybe we stay at the hotel on Sat, it was very noise downstair until midnight, becasue there is a amusement opposite to the hotel. the car parking is very limit, not easy to get the parking in the hotel. The room is not very clean. The receptionest will not let you feel welcome. "