“The guy on the computer screen is nice, but when you check in you, speak with a computer. The lady managing the property during the day is probably the rudest woman I’ve ever met that is in the hospitality industry. They told me to pay cash for a deposit because I would get it back quicker and I did and I still had to wait 45 minutes before I could leave because the manager told me she had to count how many wash rags that were too dirty and I needed to pay for them and then also pay for a double……
“This property is charming and well situated, but it could use a bit of an update. It feels like it's seen better days. The amenities were underwhelming. There is a water cooler with hot and cold water and tea bags in the common area, but no coffee or bottled water. My reservation also said breakfast was included, but there isn't anyone on staff after 5 PM and before 9 AM, and the common area/breakfast area is locked. Luckily, there is a very nice coffee shop with a great selection and breakfast……
“It is always a pleasure staying at surfside! The staff is very friendly, we got daily room cleaning and the amenities are great! We love their snack bar!!”