Check in was difficult and our 1st room smelled, smoke alarm was on the counter, the fridge did not work, and the TV did not work, and we did not have enough towels. Front desk did not have a towel, but they put us in a new room, which was much better. We had a night walker above our room, walked a few hours first night and all night our 2nd night with shoes on and the ceiling is paper thin, but the walls were better because we did not hear anyone else. Front desk was unavailable and unreachable, we needed to solve someone walking all night with shoes on, but could not find or reach anyone. We ended up leaving a day early, but couldn't check out because we couldn't find/reach anyone. Also, we booked this place because of the pool and tennis courts, but the pool was closed and tennis was not part of the hotel and that office was closed when we walked over to find out how to use the courts.
