Ratings based on 59 Verified Reviews

3.6 out of 5
70% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Lyudmila

Old property in great location

Posted Mar 22, 2017 on Hotels
Minuses: very outdated (non-digital stove, holes in drawers), mixed impression of service - some people are very helpful, some ... don't appreciate an accent, saying least. Pluses: very quiet, excellent location (one shuttle stop to mountain and since there are several shuttles, they run every 10 min; walking distance to full grocery store; 15 min walk/5 min shuttle to historic town), great price for skiing resort. Basically, I rarely book 3,5 property, but it was last second trip and it was not much choices. If you don't care to stay in the old property, can avoid much communication with service and can find good deal, I would definitely recommend this place.
Comment from Hotel Management
Apr 6, 2017
Dear Guest, Thank you for sharing your feedback. We will use this information to make improvements where we can. Thank you for staying with us. Best, Alicia S. Wyndham Vacation Rentals
1 out of 5
by Robert

Poor choice for ski vacation

Posted Mar 14, 2017 on Hotels
This hotel is not within walking of anything but a bus is nearby, no on-site manager, had to go to another location to get a key, big furniture in very small rooms, one room hot while other is too cold, not enough blankets, unconformable pillows, too small for two adults and one child.
Comment from Hotel Management
May 8, 2017
Dear Guest, I am sorry that your stay with us did not meet your expectations. Thank you for sharing. Your feedback helps us make improvements for future guests. Again, I am sorry about your experience. Thank you, Alicia S. Wyndham Vacation Rentals
3 out of 5
by A verified traveler

Posted Mar 14, 2017
Copper Bottom is a value from a price standpoint. The unit was clean and comfortable, but had a terrible odor that waxed and waned. Our unit faced the street and was very noisy which made sleep difficult. The hot tub was unavailable for reasons that were unclear. The desk staff were variable in their helpfulness. Check in was easy and smooth. When we requested a later check out, we were refused without even checking.
Comment from Hotel Management
Mar 16, 2017 by Alicia S. - Marketing Manager, Hotel Management
Dear Guest, Thank you for your feedback. There are certainly some areas where we can improve our guests' experience based on your review. The Hot Tub is no longer in operation, and hasn't been for a couple of years. We do not market or sell the hot tub as part of the stay, however, there is still signage throughout the building that the HOA has not yet removed. Thank you for sharing your experience. We have taken your comments to heart.
3 out of 5
by Elizabeth

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
May 8, 2017
Thank you!
3 out of 5
by WILLIAM E

Posted Mar 6, 2017 on Hotels
Furniture was beat up and old and dark and tvs did not work. Kitchen ok bed fair and pillows lousy. There was no dresser to put your clothes. I have stayed in other units at CBI that are much nicer.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your review. Your feedback helps us make improvements in the quality of our properties. We will work the homeowner to make improvements where we can. Thank you, Alicia S.
2 out of 5
by A verified traveler from Miami

The building needs a complete renovation.

Posted Feb 11, 2017
Pros: The Wyndham staff was beyond wonderful! Thank you to all who spoke to us from the moment we entered. They moved us
Cons: Complete renovation that sound proofs the unit.
Location: The location is superb with all imaginable amenities nearby.
The entrance has a humid musty smell. The lighting is non existent and you almost wonder if there is a plan to renovate as there has been no real maintenance. The unit we were put in 202 is right on a very busy road.
Comment from Hotel Management
Feb 15, 2017 by Alicia S. - Marketing Manager, Hotel Management
Tama, Thank you for sharing your feedback. I am sorry that the property did not meet your expectations. I will pass along your compliments to our staff, however. Thank you for staying with us and we hope you will be back again soon. Give us a call and we can work with you on finding a quieter place to stay. We have nearly 200 vacation rentals in Park City to choose from - we'll get you set up!
5 out of 5
by A verified traveler

Excellent hotel/condo

Posted Jan 19, 2017 on Hotels
Excellent
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

reasonable price, close to Deer Valley

Posted Jan 15, 2017
pro: 2 full bathrooms, kitchen, fireplace con: bed/mattress, hottub
Comment from Hotel Management
Jan 16, 2017 by Alicia S. - Marketing Manager, Hotel Management
Dear guest, Thanks for your feedback! I will share the cons with our team to make improvements where we can. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jan 11, 2017
For a short vacation (3 nights) it was fine. The room was new and clean with all necessities. The view of mountain was nice but not the very busy, noisy highway right beside the room. Overall was good for price, staff was very welcoming and rooms not on the highway are probably great
Comment from Hotel Management
Jan 13, 2017 by Alicia S. - Marketing Manager, Hotel Management
Dear Guest, Thank you for your feedback. The location of the Copperbottom Inn is great for access to downtown, but comes with the downtown busy-ness. We thank you for taking the time to tell us about your experience and for choosing to stay with us.
5 out of 5
by A verified traveler

Great value

Posted Nov 29, 2016 on Hotels
This was a great value. We ended up getting a decently sized room for a much more affordable price than the other options we were considering, and the bed was comfortable and the room was clean which is pretty much the only thing I care about. My wife didn't like how small the TVs were, and the elevator and building weren't in pristine condition. It's also lacked a gym and the sauna and hot tub downstairs didn't seem all that enticing. But those factors didn't get in the way of us enjoying our Park City stay and it was nice to be able to save some money.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing this feedback! I am glad that you were able to get a good value out of your rental. We apologize that the common area was not in better condition during your stay. We can communicate this feedback with the building HOA to make it better in the future. Thank you for staying with us!