The hotel is simply gorgeous! The design and decor are breathtaking. The room was so pretty, clean, it smelled nice, the bed was the best part super comfortable and cozy. The service was ok from staff at the front desk and the evening host at the Cara Cara rooftop restaurant, definitely needs a little improvement in that area. The gentleman that checked us in was the only one at the front desk to be friendly and helpful with us, I wish I would remember his name. He gave us an early check in and...
The hotel is simply gorgeous! The design and decor are breathtaking. The room was so pretty, clean, it smelled nice, the bed was the best part super comfortable and cozy. The service was ok from staff at the front desk and the evening host at the Cara Cara rooftop restaurant, definitely needs a little improvement in that area. The gentleman that checked us in was the only one at the front desk to be friendly and helpful with us, I wish I would remember his name. He gave us an early check in and...
Ana
Reviewed January 31, 2023Reviewed January 31, 2023
What truly makes this Sonder Craftsman special is all about the onsite staff! I have stayed here for close to a month. At the front desk always with a smile you will meet Tiana, Sophie, Em and every person working this position. They are all full of positive energy, kindness, humanity and extreme professionalism.
The same goes for the 24/7 Security Gaurds, Omar, Demil and others will make you feel safe and welcome home as you come and go. They are authentic proving how far kindness and...
What truly makes this Sonder Craftsman special is all about the onsite staff! I have stayed here for close to a month. At the front desk always with a smile you will meet Tiana, Sophie, Em and every person working this position. They are all full of positive energy, kindness, humanity and extreme professionalism.
The same goes for the 24/7 Security Gaurds, Omar, Demil and others will make you feel safe and welcome home as you come and go. They are authentic proving how far kindness and...
sean
Reviewed February 14, 2024Reviewed February 14, 2024
Loved the romantic rooftop bar, and the whole hotel is beautifully appointed. Special thanks to Yuri(?) at the front desk, who upgraded my partner and me to a suite due to our original room not being ready on time.
Loved the romantic rooftop bar, and the whole hotel is beautifully appointed. Special thanks to Yuri(?) at the front desk, who upgraded my partner and me to a suite due to our original room not being ready on time.
Oliver C
Reviewed February 17, 2025Reviewed February 17, 2025
Great hotel close to the venue I needed for a concert. Staff was super nice, rooms are cozy and clean. They also provide plenty of pillows and very comfortable beds. Their restaurant. Moonlark was delicious for breakfast as well!
Great hotel close to the venue I needed for a concert. Staff was super nice, rooms are cozy and clean. They also provide plenty of pillows and very comfortable beds. Their restaurant. Moonlark was delicious for breakfast as well!
The room was spacious and everything appeared clean, including the carpet which was dark in color. However, we later discovered that the bottom of the white slippers we wore, which were provided by the hotel, were black.This was a clear indication that the carpet is in need of a good shampoo. I believe that vacuuming is being done on a regular basis, but a deep thorough cleansing of the carpets is definitely needed.
The room was spacious and everything appeared clean, including the carpet which was dark in color. However, we later discovered that the bottom of the white slippers we wore, which were provided by the hotel, were black.This was a clear indication that the carpet is in need of a good shampoo. I believe that vacuuming is being done on a regular basis, but a deep thorough cleansing of the carpets is definitely needed.
Anonymous traveler
Reviewed February 8, 2025Reviewed February 8, 2025
50% of retail is closed including independent restaurants. I remember it in its hay day. Its still a unique property but I dont see a way yo get full occupancy for retail. Still clean and a nice inexpensive place to stay downtown.
50% of retail is closed including independent restaurants. I remember it in its hay day. Its still a unique property but I dont see a way yo get full occupancy for retail. Still clean and a nice inexpensive place to stay downtown.
What types of Capsule Hotels can I find in Pershing Square Station?
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