Phantom Ranch Tours

This was the 3rd time I’ve stayed at property. Check in was a pain. Jackie at the front desk was rude. I booked a 1 bedroom unit and ended up getting a one bedroom studio. There was black mold in the shower. The carpets were sticky. E203 was our unit. My other 2 stays were great and we had great one bedroom room with a large double sink, nice shower.

Beautiful property and the rooms are comfortable with a lot of thoughtful touches.

The room was reasonably comfortable and all on one level, however many of the one bedroom units are in the basement of a 4 unit building. This means the rooms are dark and going down a full flight of steep stairs is necessary to reach the downstairs unit. This was not disclosed in any of the information available upon booking and could be a deal killer for those seeking a single level unit with little or no stairs. Furthermore the upstairs unit above this one has a shared door that allows all sounds and noises to heard. In our case a barking dog in the upper unit. Upon checkout we were told pets weren't allowed but we saw plenty of violations. Also the balcony of the upper unit is directly above the lower unit's. This could be a privacy issue for some.