Grand Sunset Princess Todo Incluido

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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
12 outdoor pools

Overview of Grand Sunset Princess Todo Incluido

Grand Sunset Princess Todo Incluido

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationGrand Coral Golf Riviera Maya5 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course6 min drive
  • Popular LocationPunta Esmeralda Beach10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Sunset Princess Todo Incluido is in a shopping district and on a private beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park.

What's nearby

  • Grand Coral Golf Riviera Maya - 5 min drive
  • El Camaleon Mayakoba Golf Course - 6 min drive
  • 28 de Julio Square - 8 min drive
  • Playa 88 - 10 min drive
  • Punta Esmeralda Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • La Fleurs — 1 min walk
  • Mama Mia — 1 min walk
  • La Brasserie — 13 min walk
  • Koh Thai — 13 min walk
  • Coco's Cabanas — 15 min walk

About this property

Grand Sunset Princess Todo Incluido

Upscale property on the beach, with 12 outdoor swimming pools
At Grand Sunset Princess Todo Incluido, hit the private white sand beach, dine onsite at La Fleurs, or enjoy a drink at one of the property's 3 poolside bars. All 674 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find furnished balconies, minibars, and separate bathtubs and showers.
Grand Sunset Princess Todo Incluido offers 674 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 9 restaurants
  • 3 poolside bars, 9 bars/lounges and 1 beach bar

Things to do

  • 12 outdoor pools
  • Basketball
  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Spa services
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (2347 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess Todo Incluido
Grand Sunset Princess Todo Incluido Playa del Carmen
Grand Sunset Princess Todo Incluido All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 6 out of 11 reviews
5 - Excellent 55%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 1 out of 11 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 11 reviews
2 - Poor 18%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, friendly staff. Great fresh food for anyone with different variety each day. COVID test done on property with concierge so no need to worry. I have been to many resorts in Mexico and highly recommend for anyone
Stayed 4 nights in Feb 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel beautiful. But service was horrible. They said any snack or drink by the pool or beach you want at the pool or beach just ask. I never saw a waiter. We had to get up from the beach and go to the bar and ask for drinks. You would think since there’s not a lot of people that would give good service to the ones that are there. No and we ask questions they wanted us to scan a cube and figure it out. And a lot more when on. But I know I won’t go back.
Stayed 1 night in Jan 2021

2/5 Poor

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
If you are expecting to find anything as advertised for this property, don’t. 3/4 of the resort was not open. The food was subpar. And when assistance was needed we were told tomorrow, Mañana. Everything was tomorrow, Mañana. Even with the pandemic and reopening of a resort, what is advertised and what is provided are nowhere near agreement. We travel to Mexico several times of a year, and will never choose this resort again.
Stayed 5 nights in Dec 2020

4/5 Good

Stayed 5 nights in Dec 2020