Ratings based on 585 Verified Reviews

2.6 out of 5
36% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Seattle

Meh

Posted Mar 11, 2017
Pros: The staff was very helpful and friendly
Cons: I think it would be helpful to make a secure entrance to make guests feel safer and to prevent foot traffic from random people.
Location: Not the best area, but very easy access to public transit in order to get you to downtown or fun areas in the NE.
I stayed for a week and was pretty much only in the room to sleep. I felt very uncomfortable there due to who was coming in and out of the hotel. A couple of nights I heard people arguing and in another instance the police were called. The room was clean in a basic sense, but the walls needed scrubbing (visible mysterious gunk and what looked like dried blood splatters where in some areas) it just didn't feel sterile.
Comment from Hotel Management
Mar 13, 2017 by Management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
1 out of 5
by A verified traveler

Posted Feb 22, 2017
Facilities are dirty, rooms smell like cigarette smoke.
Comment from Hotel Management
Feb 25, 2017 by Eric, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know.
1 out of 5
by A verified traveler from California

Filthy and I want my money back

Posted Feb 14, 2017
When I walked into the loby I smelt drugs I'm a Correctional so I know what meth smells like the staff what really snappy about the 100 deposit he was not nice at all once I entered into room 211 It was a bad smell and there was hair everywhere on the counter and the floor i showed and hair was stuck 2 the shower walls to the bathroom floor the shower curtain was molded and the drains was clogged I was ready 2 to 2 bed after I demanded another room but was not switch 2 a better one once I climbed into bed I noticed blood on the first bed when u enter the room the blood was on left hand side towards the corner of the bed is then hand 2 get out of someone's DNA infested bed and sleep on the other bed
Comment from Hotel Management
Feb 17, 2017 by MT, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know
1 out of 5
by A verified traveler from Klamath Falls, Oregon

Horrible place to stay.

Posted Feb 5, 2017
Pros: The hot tea.
Cons: EVERYTHING!!!!!
Location: The airport was close by. We were unable to confirm with the staff if there was any place to get food near by so I couldn't say.
This is nothing but a crack house. The rooms should be rented by the hour. The room was a nice size but it was dirty. Their was used dirty washcloths left in the bathroom shower. The bed mattresses sunk in. The microwave had no glass for the inside, the refridgerator was stinky, and it was so loud all night long. The main purpose of this posting was due to the Syringe needles that were on the stairs and the vomit in the garbage can near by. When the front desk was informed of the situation she didn't seem concerned nor did you ask where they were to go get them and clean them up. So this was our unfortunete experience.
Comment from Hotel Management
Feb 17, 2017 by Management, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know
2 out of 5
by A verified traveler

The place is a dump, a haven for drug users

Posted Feb 4, 2017
Not a good place to stay rooms have wood laminate floors instead of carpeting. My room was s'posed to be non-smoking but smelled heavily of cigarettes, the phone didn't work in the room, drug users shooting up in the designated smoking area.
Comment from Hotel Management
Feb 17, 2017 by Management, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know
1 out of 5
by A verified traveler from portland or

The Red Roof Inn was dirty, the towels were dirty.

Posted Jan 16, 2017
Pros: Nothing
Cons: Cleaner rooms
Location: Was not in a could location had I had of known I would have spent the night at the airport
Dirty towels, dirty room very low class I would not recommend this hotel to anyone. I would take it off of the Expedia list.
Comment from Hotel Management
Feb 17, 2017 by Management , Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know
3 out of 5
Recommended
for Everyone
by A verified traveler from Corvallis, OR

A moderately priced, comfortable stay

Posted Jan 13, 2017
Pros: The staff was very friendly and helpful.
Cons: The door to our room was truly difficult to open and close.
Location: It is close to the airport - made for quick transport to an early-morning flight.
The hotel advertised clean rooms at an affordable price and that was what we experienced.
Comment from Hotel Management
Feb 17, 2017 by Management, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know
4 out of 5
by RONALD EDWARD

Convenient location for a great price!

Posted Dec 22, 2016 on Hotels
Two-day visit for a family reunion. Didn't spend much time at hotel. Minor things seemed in need of repair - door latch to bathroom, screen. Initial impression was not so good due to garbage had not been picked up by city for over a week. Bed was comfortable. Had some problems adjusting the heat with the unit in the room, and I had trouble getting through to the internet on their WiFi. Overall, the room was quite serviceable and comfortable for a great price.
3 out of 5
by A verified traveler

Not bad for the price

Posted Dec 20, 2016 on Hotels
The hotel from the out side looks old and dingy. The carpet in the hallway and stairs looks like they should be changed. However once you walk into your room and shut the door, it's a whole new atmosphere. For the price I got and the comfortness of my room, I can't ask for more. However if the hotel owners want to make this place more attractive. They should consider remodeling the carpet and a bit of the exterior of the building.
1 out of 5
by A verified traveler

Disgusting roaches

Posted Dec 19, 2016
This hotel isn't worth saving the money. If you value cleanliness and not living with roaches, never stay here.
Comment from Hotel Management
Feb 17, 2017 by Management, Hotel Management
Hello, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you very much for taking the time to let us know