Ratings based on 24 Verified Reviews
1.3 Room cleanliness
2.6 Service & staff
1.6 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from md
Stay awayPosted Jun 3, 2016
Location: portsmouth,va ,
never again,worst place ever to stay,dirty sheets ,carpet ,bugs,now I know why 80 percent of hotel was empty
by A verified traveler
Filth ridden cesspitPosted Sep 27, 2015
Location: Portsmouth is a great town. Find a different hotel and you will enjoy your stay.
We arrived at the hotel to find people drinking in the parking lot, filth everywhere and a completely run down building. Once we walked into the poor excuse for a lobby, we immediately decided to cancel the room. There were two other people in the lobby that were doing the same. The receptionist/night manager was more than happy to cancel the reservation. Unfortunately my credit card was still charged and I was unable to reverse the charge, as my credit card company told me the hotel had a policy requiring 24 hr. notice of cancellation.
terrible....Posted Apr 22, 2014 on Orbitz
the worst hotel i've ever been in...in america, africa or europe. rude, incompetent service. raggedy property. dirty room, filthy towels. the. worst. AVOID
HorriblePosted Apr 21, 2014 on Orbitz
whatever you do, AVOID this hotel. the rooms were dirty, parking lot raggedy, and service HORRIBLE, including not having my reservation yet attempting to get me to pay for another, reacting slowly at midnight when my tv wouldn't work, having dirty, used towels in the room i was transferred to, and overall surliness. I've traveled domestically and internationally to Africa and Europe...and NEVER has a hotel been this bad! EVER. I fault the management, and this travel site for promoting this hotel. It's a fair bet i will not use either going forward!
by Dray from NC
Only use as last resortPosted Mar 20, 2014
Pros: Quick check in
Cons: The entire hotel needs a face lift and major work.
Location: Close to Military hospital.Carlos
Location and facilities was strictly a one star if that. The tub and sink drained slow and floor dirty around wall. Bedding didn't fit King bed.
by Big Yellow Cookie
Would never go back. Unless i was desperate.Posted Dec 29, 2013 on Orbitz
First off, the place looked nice not populated, semi-clean. The lady was nice at first, she gives me room 137, i go, come to find out i use my room key and the door came to an abrupt halt.... the room was occupied and i was cussed out and demanded to close the door, afraid, i ran back to tell what happened, they gave me another room... and the heater didnt work to this new room... we asked for another room the guy at the front end said "were all out of rooms" even though almost every room was empty, i begged because my guests and i were freezing, the guy doesnt believe so he walks up to the room, checks the heater (it doesnt work) then gives us a new room.. thats 3 rooms i had to switch in not even 3 hours. And in the other room the heat for the shower doesnt work, waste of money, dont go there. oh! and the wifi didnt work.
by Adoption Rocks
No place to bring a familyPosted Nov 25, 2013 on Orbitz
My sister got stuck inside of the room and had to call the front desk to come let her out, door won't open. You could only get one towel per week per room unless you paid $10.00. Rooms are cleaned once a week if you stay there. I'm getting all this info from the person that stayed there, I only made reservation. They said they would never stay there again.
by lill from penn.
I should have reviewed more before booking this hoPosted Aug 5, 2013
Pros: That was the worst hotel I have ever stayed at. The rooms had a very bad order, we had to pay for towels and all services even for them to clean RM.
Cons: They would have to build a new hotel. They lied and said it was remodel, but the truth is that hotel or whatever it was, was very up setting.
Location: There were restaurants, but you have to eat at the restaurants do not take anything back to those rooms. They stink so bad.
My family and I we were very disappointed with our stay, we should have done more research.
by A verified traveler
Needed a place to showerPosted Jul 15, 2013
Pros: The hotel check in staff was friendly.
Cons: EVERYTHING could be improved!!!!!
Location: Location was marginal.
We needed a hotel just to shower before a wedding so we just wanted a cheap-but clean hotel. This place was horrible! The towels were dirty (mascara from previous tenant left on towel plus another unknown substance), it looked like there was mold in the shower, and toothpaste left over on the faucet. We were only there for 45 mins and couldn't even imagine ever going back. I was worried about the cleanliness so we brought disposable slippers and our own towels-that was the only think that made this hotel work! Otherwise we would have had to leave upon arrival. We would never go back to this place. This hotel should be given 0.5 stars or less.
Posted Jul 15, 2013 on Hotels