This modern public area is on the to-do lists of many travelers to Downtown Cleveland. But Public Square isn't the only highlight in the area. Progressive Field, Rock and Roll Hall of Fame, and Cleveland Browns Stadium are some other worthwhile attractions nearby.
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The Abbey Apartments By Barsala
Tremont
Save 100% on your flight
per person
Dec 12 - Dec 16
found 1 day ago
Roundtrip non-stop flight included
Ontario (ONT) to Cleveland (CLE)
8.4/10 Very Good! (43 reviews)
Nice place - But Be Prepared for Management Challenges
Overall , the accommodation was lovely. The apartment itself was clean, quiet, and well-equipped with everything I needed. I felt comfortable and safe during the day, though I’d be a bit cautious about going out after dark. If you’re looking for a peaceful and well-maintained place to stay, The Abbey delivers.
However, there’s a caveat: Barsala, the property management company, is incredibly unresponsive. As long as you don’t need to deal with them, you’ll be fine. If anything goes wrong, prepare for frustration. I locked myself out, and despite reaching out to them, Barsala acknowledged my problem and then ghosted me and would not respond to Saundra. Expedia customer service finally got them to respond hours later.
Speaking of Saundra—the bright spot of my stay! She was professional, empathetic, and went above and beyond to solve any problems that came up. Without her, I’m not sure how long I would have been stuck outside.
Another issue to note is the poor communication from Barsala’s team. I called at 3 PM to see if I could check in early, and was told they’d call me back. They never did.
This is a very late check in time don’t expect flexibility.
In summary, while the accommodation itself was great and Saundra was fantastic, Barsala’s management is a serious weak point. If you’re self-sufficient and don’t anticipate needing much help, The Abbey is a solid choice. Just cross your fingers that nothing goes wrong
Reviewed on Sep 24, 2024
Browse tours and tickets to explore Public Square
Tours & day trips
See all 22 activitiesOpens in new tabCleveland: Eerie Ghosts Haunted Walking Tour
Activity duration is 1 hour
Free cancellation available
Food, drink & nightlife
See all 3 activitiesOpens in new tabCleveland Comedy City Tour
Activity duration is 1 hour and 30 minutes
Adventure & outdoor
See all 3 activitiesOpens in new tabCuyahoga Valley National Park Audio Tour Guide
Activity duration is 11 hours
Free cancellation available
Attractions
See all 3 activitiesOpens in new tabRock and Roll Hall of Fame Admission in Cleveland
Activity duration is 4 hours
9.0 out of 10 with 83 reviews
Free cancellation available
Popular places to visit
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Pay tribute to Cuyahoga County’s Civil War heroes with a visit to this impressive monument in Cleveland’s city center.
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Best Lodging Options Near Public Square
Check availability on hotels close to Public Square
Drury Plaza Hotel Cleveland Downtown
1380 East 6th Street, Cleveland, OH
Hampton Inn Cleveland-Downtown
1460 E 9th St, Cleveland, OH
Hilton Cleveland Downtown
100 Lakeside Ave East, Cleveland, OH
The Westin Cleveland Downtown
777 Saint Clair Ave Ne, Cleveland, OH
Hyatt Regency Cleveland At The Arcade
420 Superior Ave E, Cleveland, OH
Hotel Indigo Cleveland Downtown, an IHG Hotel
651 Huron Rd E, Cleveland, OH
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
1111 Lakeside Avenue E, Cleveland, OH
Holiday Inn Express Cleveland Downtown, an IHG Hotel
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Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel
1260 Euclid Ave, Cleveland, OH
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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