克里夫兰克利夫兰城市动物园附近酒店

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“The room was awesome. The only thing to note is that you should go through the private parking garage door up to the fourth floor to park with your QR code purchased parking pass when arriving”

“I've stayed here before and brought my family for a baseball game and to explore the city. Love the location. It's at an intersection of the city, lake, and river, so quick access to each. When we arrived, the staff was very warm and welcoming. It was a pretty quiet hotel. Cleaning staff did a great job too. We especially liked having access to a pool table. It was a nice small touch which went a long way for us. Fantastic visit. Only hotel we'll ever use in Cleveland.”

“There was no breakfast bar. But the restaurant served breakfast. It was very good but, a little costly.”

“such a historical hotel, clean and comfortable”

“No phones in the room and wasn’t informed of this before they gave it to me. Ordered breakfast room service and never received it. Told manager and nothing was done. Very disappointed in my stay there, however the bar and bartenders were excellent. ”

“Breakfast was great with a lot of options.”

“非常好，住宿很愉快”

“Free breakfast should be served.”

“Had to get my room switched because my first room has blood on the bed and sheets. Mold filled the closet and bathroom. The bathroom was dirty, hasn’t been cleaned. Hair was in the shower (an lot) and bowel stains in toilet. No towels and wash clothes. This was a king size bed. One room. Then was switched to another room. The sheets were covered with male beard hair or you know what… had to get new sheets. The fridge froze my food. All of it. They had only 2 working staff, breakfast was cold……