2/10 Terrible
marcela s.
Oct 12, 2022
Uncomfortable place
The place had a stove that was almost broken, the oven display was hanging and it was hard to even bake. Dishwasher was not working. Didn't have a broom or dustpan. Washer machine only worked with warm water, and the spin didn't work. For the kitchen, there were not paper towels or any dish towels or dishclothes. The kitchen fans didn't work, and the air condition was not getting to all the rooms. BUT the worse thing was the elevator, with no air condition in it, very small, and Super SLOW. My dad is is a wheelchair, and it took forever to take him up to the 3rd floor. Not to mention for all of us having to use the stairs all the time. In the contract said "no dogs" but around the pool we saw people with at least 4 dogs, plus the barking all day when they left the dogs in alone. Other tenants left the trash outside their door, and it attracted flies that were coming to our place every time we open the door. We didn't see cleaning around much. Very dirty all around.
I won't go there again, and I don't recommend it. Very disappointed for our first time visiting Puerto Penasco.
marcela s.
Stayed 5 nights in Jul 2022