Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

Photo gallery for Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

Featured Image
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Indoor Spa Tub

Overview of Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

VIP Access
UNESCO Sustainable Property

Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Playa de Bavaro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationLos Corales Beach5 min walk
  • Popular LocationCocotal Golf and Country Club12 min walk
  • Popular LocationPalma Real Shopping Village13 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)20 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real) is next to a golf course and on a private beach. Cocotal Golf and Country Club and White Sands Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Manati Park Bavaro and Downtown Punta Cana. Be sure not to miss outdoor adventures like hiking/biking trails, ziplining, and ecotours, or hop on a segway rental nearby and take a self-guided tour around Punta Cana.

What's nearby

  • Los Corales Beach - 5 min walk
  • Cocotal Golf and Country Club - 12 min walk
  • Palma Real Shopping Village - 13 min walk
  • Aromas Museum - 4 min drive
  • Bavaro Beach - 8 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 20 min drive

Restaurants

  • AmaLuna Vegan Restaurant & Lab — 5 min drive
  • Pranama — 5 min drive
  • Kat’s Corner — 5 min drive
  • Don Pio Restaurante — 5 min drive
  • Wacamole — 5 min drive

About this property

Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

5-star property with pools, private beach, full-service spa
Catch some rays on Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)'s private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 432 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like living rooms and dining areas.
Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real) offers 432 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. A pillow menu is available. This Punta Cana property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
4 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Maia Spa by Natura Bissé. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. Public bath/onsen services include an outdoor public bath (no minerals).

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 9 restaurants
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 27 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycling
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Horse riding/rentals
  • Karaoke
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping mall
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Outdoor public bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

NEW Grand Reserve Paradisus Palma Real All Inclusive Hotel
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
Paradisus Grand Cana
Paradisus Grand Cana All Inclusive
The Grand Reserve at Paradisus Palma Real – All Inclusive

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 154 out of 231 reviews
5 - Excellent 67%
Rating 4 - Good. 33 out of 231 reviews
4 - Good 14%
Rating 3 - Okay. 27 out of 231 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 231 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 231 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that the property was exceptional in its design and layout. The room was large and comfortable, and room service was prompt. Staff were very helpful in arranging things like taxis etc. One area where I thought that service could be improved was around the main pool. Staff do come to take drink orders but it can be very infrequent. Also there was not too much in the way of entertainment while I was staying there (eg. live music, outdoor movies, etc). Also, if you don't have a smart phone, you won't be able to see the menu at any restaurants. You need to carry your phone at all times.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and we appreciate the attention of the staff that attends the buffet.
Stayed 8 nights in Aug 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tuvimos una grata estadia en el hotel los niños gozaron el parque de agua y la playa, excelente servicios departe empleados
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, well kept. Food made me feel like i was eating leftovers for the trash
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place changed for worst. Everything was ok but not a luxury service. I paid for something that not received. They need to improve in food quality, amenities and personalized service. The Grand Reserve is not an exclusive hotel, is a normal hotel.
Stayed 6 nights in Aug 2021