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Frequently asked questions

Does The Level at Melia Punta Cana Beach Adults Only All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is The Level at Melia Punta Cana Beach Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Level at Melia Punta Cana Beach Adults Only All Inclusive?

Self parking is free at this property.

What time is check-in at The Level at Melia Punta Cana Beach Adults Only All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Level at Melia Punta Cana Beach Adults Only All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Level at Melia Punta Cana Beach Adults Only All Inclusive?

Yes, the property is all-inclusive.

Where is The Level at Melia Punta Cana Beach Adults Only All Inclusive located?

Nestled on the beach, this Punta Cana property is 0.2 mi (0.3 km) from Los Corales Beach and 1.5 mi (2.5 km) from Bavaro Beach. Cortecito Beach and Cocotal Golf and Country Club are also within 3 mi (5 km).

Can I cancel my reservation for free at The Level at Melia Punta Cana Beach Adults Only All Inclusive and receive a full refund?

Yes, The Level at Melia Punta Cana Beach Adults Only All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to The Level at Melia Punta Cana Beach Adults Only All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 124 out of 230 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 57 out of 230 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 23 out of 230 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 15 out of 230 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 11 out of 230 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Terrible

eleni
Stayed 3 nights in May 2022

10/10 Excellent

Leslie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the activities, loved our butler Bernardino! So helpful! There were very comfortable chairs on the beach and the pool.
Stayed 6 nights in Aug 2022

8/10 Good

Julie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing adults only section of the resort. Quiet, everything you need. Spacious rooms with walk-out balcony.
Stayed 4 nights in Apr 2022

10/10 Excellent

Jaime
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff very friendly. The restaurants were good, the buffets only ok. Make sure to stay at The Level on Adults only side.
Stayed 7 nights in Jul 2022

4/10 Poor

Elaine
Traveled with family
Liked: Cleanliness
I stayed here 6 days in June. Was very disappointed with the food in the facilities. Had breakfast at the Level day after arriving and it took two plus hours to get our food. When it did come the order wasn’t right. The people are nice but it seems as though they need training in what they do. All the food restaurants was bad. Food was not prepared well and poor choices. For this to be a 4.5 to 5 star resort, it operates more as a 2-3 star. Asked for two single beds in one of the three reservations I made which I didn’t get. Promised to give when one become available. Half way through my stay, they moved me. OActually was counting the days for my flight out. The pools and SPA were nice even though the SPA didn’t offer many services. My butler was very good. He helped to make the week go by. Overall, disappointed. I would not return to this resort.
Stayed 6 nights in Jun 2022

10/10 Excellent

Stacie
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Lauren
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was BEAUTIFUL and the Levels was a dream. So relaxing - peaceful - BEAUTIFUL and service was great
Stayed 7 nights in Jun 2022

10/10 Excellent

Shaula Dawn
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second trip back to Melia Punta Cana -The Level -Adults Only last week did not disappoint. The grounds are beautiful and the staff is attentive. We took our grown children for their college graduation presents. This hotel is one to pick for relaxation, access to excursions, and the full experience of the Dominican Republic. Book your trip now! It is worth the memories.
Stayed 5 nights in Jun 2022

6/10 Okay

Rodrigo
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

Veronica
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in May 2022