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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

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Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

7.6/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Parking available
  • Laundry
Map
320 Hillsborough St, Raleigh, NC, 27603

Explore the area

  • Popular LocationNorth Carolina State Capitol6 min walk
  • Popular LocationRaleigh Convention Center11 min walk
  • Popular LocationNorth Carolina Museum of Natural Sciences16 min walk
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)21 min drive

Room options

About this area

Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is located in Downtown Raleigh, a neighborhood in Raleigh, and is in the entertainment district and near the airport. North Carolina Museum of Natural Sciences and Duke Energy Center for the Performing Arts are cultural highlights and North Carolina State Fairgrounds is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Coastal Credit Union Music Park at Walnut Creek or PNC Arena. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Raleigh City Hall - 5 min walk
  • North Carolina State Capitol - 6 min walk
  • CAM Raleigh - 7 min walk
  • Raleigh Convention Center - 11 min walk
  • North Carolina Museum of Natural Sciences - 16 min walk

Getting around

  • Raleigh Union Station - 9 min walk
  • Raleigh-Durham International Airport (RDU) - 22 min drive

Restaurants

  • State of Beer - 2 min walk
  • Flying Saucer Draught Emporium - 3 min walk
  • Clouds Brewing - 5 min walk
  • 42nd Street Oyster Bar - 6 min walk
  • 518 West Italian Cafe - 7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3-star hotel located in Downtown Raleigh
Consider a stay at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and meeting rooms
  • Free newspapers, express check-in, and luggage storage
  • A front desk safe, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 203 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (6500 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 22 2021 to January 31 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Frequently asked questions

Is Holiday Inn Raleigh Downtown - Capital, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel on Dec 18, 2022 start from $107.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Self parking is available for USD 15 per night.

What time is check-in at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Check-in is from 3 PM - 2 AM.

What time is check-out at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Raleigh Downtown - Capital, an IHG Hotel located?

Located in Downtown Raleigh, this hotel is within a 15-minute walk of North Carolina State Capitol, Raleigh Convention Center, and Marbles Kids Museums. Duke Energy Center for the Performing Arts and North Carolina Museum of Natural Sciences are also within 1 mi (2 km). Raleigh Union Station is 9 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Raleigh Downtown - Capital, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 322 out of 1001 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 356 out of 1001 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 164 out of 1001 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 101 out of 1001 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 58 out of 1001 reviews" "
" "2 - Terrible 6%

8.0/10

Cleanliness

8.3/10

Staff & service

6.6/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Poor

Terrie M
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is centrally located which is nice. The property wasnt very clean. Rooms arent cleaned on a daily basis. You also have to pay a daily rate to use their parking lot, which I wasn't expecting.

2/10 Terrible

Kahmeer
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms at the property were damaged. property advertises breakfast and there is no served breakfast at this location. staff is rude and not helpful. worst hotel i have ever stayed at.

4/10 Poor

Federico
Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel and room felt really old- stains in carpet in hallway, desk chair in our room had vinyl finished all rubbed away, hotel elevator buttons that didn’t light up, etc. But what really annoyed us was that you had to pay $15/parking in addition to the hotel price- when the hotel has its own Massive parking garage on premise…I would have booked a nicer hotel for the price if I had known I’d also be paying another $15/night. Also their breakfast options were just really cheap muffins in the lobby. One night had super loud guests in hallway at 2am and we could hear them through the thin walls, waking us up.

10/10 Excellent

Hans
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the parking area inside the actual hotel building
Stayed 2 nights in Nov 2022

6/10 Okay

Firas
Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good place but a little too expensive and the room wasn't having a microwave in it.
Stayed 4 nights in Nov 2022

10/10 Excellent

Gennaro
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room seemed like it was not clean. Floor was definitely dirty from previous guests.
Stayed 1 night in Nov 2022

4/10 Poor

James, Charlotte
Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has 2 elevators. 1 is completely broken. The other barely works. It took forever then stranded us on the 3rd floor. Also, we paid extra for breakfast. THIS HOTEL DOES NOT SERVE BREAKFAST. The furniture is ratty and worn.
Stayed 1 night in Nov 2022

2/10 Terrible

Neal, Seattle
Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Elevator broke. Had to use service elevator after walking through terrible back areas. Room dirty. Over charged at check out.
Stayed 2 nights in Nov 2022

4/10 Poor

Amy
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very rundown and had only one elevator working. Our sink in the room was very clogged and their restaurant has been closed down for a while now. They really need to close the whole place down and give it a redo.
Stayed 1 night in Nov 2022

2/10 Terrible

Marquise
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property stunk. Obvious mold & mildew smell as soon as you come in. I stayed for two hours. Concierges were nice enough to just cancel my room and refund me my money. Would never stay again.
Stayed 2 nights in Nov 2022