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Overview of Sunstar Hotel Saas-Fee

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Indoor pool
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
VIP Access

Sunstar Hotel Saas-Fee

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationHannig Gondola3 min walk
    Popular LocationSaas-Fee Ski Resort5 min walk
    Popular LocationAlpin Express Gondola7 min walk
    AirportSion (SIR)73 min drive

Choose dates to view prices

About this area

Saas-Fee

Located in Saas-Fee, Sunstar Hotel Saas-Fee is in the mountains. Saas-Fee Ski Resort and Alpin Express Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Piedmont Alps and Ossola Valley. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking, skydiving, and hiking/biking trails.
Popular Location

What's nearby

  • Hannig Gondola - 3 min walk
  • Saas-Fee Ski Resort - 5 min walk
  • Alpin Express Gondola - 7 min walk
  • Furggstalden Ski Lift - 12 min drive
  • Saas-Grund - Kreuzboden Cable Car - 17 min drive

Getting around

  • Saas-Fee Alpin Express Funicular Station - 7 min walk
  • Stalden-Saas Station - 31 min drive
  • Geneva International Airport (GVA) - 160 min drive

Restaurants

  • La Ferme — 1 min walk
  • Fee Chaeller — 1 min walk
  • The Capra Saas-Fee — 4 min walk
  • Restaurant Chuestall — 4 min walk
  • Dü Saas-Fee — 4 min walk

About this property

Sunstar Hotel Saas-Fee

4-star hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Sunstar Hotel Saas-Fee for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. All 35 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include free minibar items and sitting areas.
Sunstar Hotel Saas-Fee offers 35 accommodations with free minibar items and safes. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Saas-Fee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Felsgrotten Landschaft has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 14 per day)
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Thalassotherapy

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Saas-Fee is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night, plus a deposit of CHF 15 per day
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 May, CHF 4.50 per person, per night for adults; CHF 2.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 June - 31 October, CHF 7.00 per person, per night for adults; CHF 3.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CHF 14 per day
  • Pet deposit: CHF 15 per day
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Boutique Beau-Site
Sunstar Boutique Beau-Site Saas-Fee
Sunstar Boutique Hotel Beau-Site
Sunstar Boutique Hotel Beau-Site Saas-Fee
Sunstar Hotel Beau-Site Saas-Fee
Sunstar Saas-Fee
Sunstar Boutique Hotel Beau Site Saas Fee
Sunstar Hotel Saas-Fee Hotel
Sunstar Hotel Saas-Fee Saas-Fee
Sunstar Hotel Saas-Fee Hotel Saas-Fee

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 69 out of 102 reviews
5 - Excellent 68%
Rating 4 - Good. 25 out of 102 reviews
4 - Good 25%
Rating 3 - Okay. 4 out of 102 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 102 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 102 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern chalet
Had pick up service from train station which is great when you have skis etc. (It's perfectly walkable though) hotel was had a chalet look with a modern wing. room was big and clean. Breakfast was great.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with clean spacious rooms. Excellent service from all of the staff and fantastic food
Stayed 7 nights in Dec 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing, great location and beautiful view of the town.. great spa and complimentary breakfast.. also the hotel was very helpful with town activities
Stayed 10 nights in Oct 2019

5/5 Excellent

Stayed 3 nights in Aug 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunstar Hotel, Saas Fee
Sun star is a family run hotel in this charming tourist town. Saas Fee is the terminus for several cable cars including the Alpin Express which leads to the glacier at Mitelallalin. Because of the glacier, Saas Fee has snowboarding and skiing even in summertime. The Sunstar is a great base for trips to the glacier or for hill walking. We visited in July when the town was relatively quiet - apparently it’s packed in wintertime. The hotel is a nice mix of old building and modern facilities : the bedrooms are of a high standard. Very enjoyable stay.
Stayed 2 nights in Jul 2019