1/5 Terrible
Immo R., London
Aug 29, 2019
Very disappointing service, badly maintained
Fridge did not work for 3 days, dishwasher did also not work for several days, front door did not lock one day, garbage was kept on property for whole period (even on day of departure, garbage of first day was still on property, smelling. Generally standard of cleaning not good - beach towels were not washed / exchanged. One evening Attempted robbery/break-in and property manager did not pick up phone (7:30pm or so), one eve total power blackout - again local property manager did not pick up phone. One night we had a few extra guest - got rude email from Swiss holding acircle Mr Andreas Kohli + outrageous extra charge/fine. The list goes on and on. Worst ever experience at homeaway - and this for a very high price per week!