Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
for Business Travelersby Solveiga from Hong Kong
nice gym with a pool but verry late check-in timePosted May 10, 2015 on Hotels
The hotel is lovely. the room has a kitchen which is nice for making tea, etc. Lovely garden and there is a gym available nearby with a huge swimming pool, which is very nice. The only negative is that the staff would not let you have the room before 3PM even if there are rooms available, which I find rather unfriendly. the breakfast is OK, but rather limited, as no buffet and instant coffee only.
for Couplesby Robert from London
Avoid!Posted Apr 2, 2015 on Hotels
We stayed here one night in February prior to flying to Brazil as part of a 5-week holiday. We have stayed in a variety of accommodation, from cheap hostels to high-end hotels. We arrived at 12pm to be told by staff that the room was not available until 3pm. I asked if the room was to be ready any earlier if we could check-in. I was told very rudely that the room was ready but the policy was that check-in was not until 3pm. So we had to wait for 3 hours on principle, there was no effort to welcome us or be accommodating. The hotel is advertised as 4* however the rooms are very outdated. It looks, smells and feels like an old peoples' retirement village. It's certainly hugely overpriced for the facilities that are available. The only bonus was the use of swimming pool, which are located at the sports club down the road. We were hoping to have breakfast before we left (which was advertised as opening at 7am) but we were kept waiting for over half an hour for the kitchen to open before we finally gave up as we had a flight to catch. Maybe it was a blessing as there was a sign in the toilets reminding staff to wash their hands! Finally a word about the location - we weren't too bothered about being a little out of town as we just wanted somewhere to relax before catching our flight. However if that is important it's worth noting that this hotel is in the middle of nowhere. I was told it was too dangerous to walk anywhere outside the compound. I had to take a taxi to the bank.
for Familiesby A verified traveler
Hotel in Santa Cruz, BoliviaPosted Mar 24, 2015 on Hotels
Very nice hotel and location. Hotel staff extremely helpful
for Everyoneby A verified traveler
the only thing missing as the cofee...should havePosted Mar 15, 2015
over all ias please with everything, the only thing i may say is that ,need to have cofee at all the time for guest .to serve themselves...it will be great.its not expensive and it is something that we love to drink all the time,not only in the morning..
for Business Travelersby Meglioli from San Diego,CA
Very Good ChoicePosted Nov 20, 2013 on Hotels
Very Good Location and Hotel was very clean
by Mark from UK
Outdated but comfortable hotelPosted Oct 5, 2013
Pros: Friendly staff, nice location in one of the safer areas of the city
Cons: please invest some money in updating the tired looking rooms. Sofa bed was broken in my room.
Location: One of the best clinics in the city next door, next door to that is the racquet club whose facilities are free to hotel guests. nice outdoor pool
This hotel could be so much better with some investment!!. I cant argue with the prices though (although the nightly rate doubles if there are any expositions at the local Expocruz exhibition park, or during local holidays). I dont think any staff spoke english, or were reluctant to do so, a bit of an obstacle for international guests. One bugbear is that emails sent to the hotel webpage went unacknowledged and unanswered. However all staff friendly and accommodating which was really sweet. There is a restaurant on site and the food was ok (on the few occasions i used it). The area is nice but it is under the flightpath for some flights into el trompillo, so if youre not a fan of aircraft noise, take earplugs or consider somewhere further out from the city centre. Not sure if I'd stay here again on future visits to Santa Cruz but would not rule it out completely.
for Familiesby guillermo y familia
fácil acceso y el club a tu dispocicionPosted Nov 21, 2012 on Hotels
La habitación era muy comoda para nuestra familia , el desayuno estaba riquisimo todos los dias, la disposición del personal del hotel era muy buena y el club excelente.... lo pasamos muy bien en nuestra estadia alla como para volver.... es un lugar economico y muy comodo para relajarse y descansar. lo recomiendo de todas maneras......................
Nada recomendable, pequeño y mal mantenidoPosted Oct 11, 2012 on Hotels
los cuartos son muy pequeños, mal mantenidos, oscuros y la psicina tan hermosa a media cuadra en un club resort. No te lo recomiendo. Casi ningun taxista lo conoce, lejos de todo y dificil de llegar.
Recommendedby A verified traveler
Posted Sep 13, 2012 on Hotels
Recommendedby A verified traveler
Posted Sep 12, 2012 on Hotels