Beautiful landscape but poor customer skills
Posted Sep 4, 2011
London family. Arrived in Ravello.The hotel is not in Ravello but in Pontone. no buses to take you there. So get a taxi. Charged us £35 for ten minutes driving.The hotel is1and 1/2 hour walking distance from the nearest beach and at least 25 minutes walking from the nearest bus station. no shuttle service to and from the hotel.So we spent every day the whole day in the city of Amalfi. impossible to return at the hotel due to the long distance.NO AIRCON. Breakfast,included, but poor.Same thing everyday.can't feed your children only carbs and sweets every morning. No eggs,no cheese,no pancetta,no salami,no butter,no bread even.Just cereals (cheapest), some pastries, milk and fruits, juices made from concentrates. peaches and milk?They expect you to keep the room clean. a matter of common sense. We travelled with an infant, a child of 3 and a child of 11.not easy. got told off when our infant dropped some juice on the bed cover. It culminated with the last day when we were told off when our daughter dropped some yoghurt on the floor. stone floor, no carpets.Abandon hope to visit Punta Campanella,Baia de Leranto fakely advertised on the hotel website. only by private boats for £500/day or rent a car for £200/day. Amalfi: restaurants have double prices: for the italians and for the others.Come from UK? the price will be disgustingly higher,overcharged by at least £30 for a meal. a freshly squeezed orange or lemon juice would be £2.50 for an italian, and £5 for a foreigner.