“Room was pretty clean but we had a few issues. The refrigerator had been turned off and leaked water all over the floor. All staff did was hand us some towels. They needed to wet vacuum the area. Electrical outlet by the bed was so worn out that my phone charger kept falling out. I also did not care for the lavatory that was outside the bathroom right by the entrance door. Gave you no privacy.”
“I really wasn't happy with this hotel being a microtel I expected more. Upon checking in I was giving a room that smelled bad like mildew. I was given another room with smell damp and felt wet. The sheets was stained the comforters was stained and dirty.the breakfast wasn't good on juice like water. I guess it was frozen anyway. All in all, I enjoyed the city, the mountains, the views, the stores had a wonderful time in the city”
“We loved our stay at Riverstone! The staff was very helpful, we extended our stay and they were very accomodating. The lazy river had cool waterfalls and having the pool and hot tub open 24 hours was awesome! The grounds were kept so beautifully, it really was amazing. The complimentary coffee and cookies were a nice addtion too!”
“The cleanest and well maintained property I have stayed at in Pigeon Forge. Friendly and helpful staff. The breakfast was good just a busy place in a small space . It does allow pets which is hard for people who are allergic to fur like I am. All things considered it was a great experience.”