Find Hotel with a Concierge in Shanghai

"Super comfortable bed, large washroom (really enjoyed the bathtub and Dyson hairdryer), excellent buffet breakfast! Location was also great"

"Love the location of this hotel! It’s a short 3mins walk to Nanjing Road and the Metro Station. The staff are extremely friendly and helpful. My family and I have nothing but praises for this hotel! Kudos to the staff who have rendered excellent customer service and full of initiative! Will definitely return when I go to Shanghai."

"The staffs are very professional and friendly."

"Beautiful hotel. Perfect location, close to happening street, shopping, food and metro. Ambience in hotel is very nice."

"Staff were incredibly friendly and helpful. The location is superb!"

"Very nice hotel but rooms are a little outdated compared to other grand hyatts. We were expecting more modern and luxurious. Staff wasnt friendly NEVER. Reception or buffet staff not friendly at all. "

"Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful."

"Overall our stay was fine. Hotel was pleasant and nicely decorated. The staff were all very nice and accommodating. We ate at both restaurants. The buffet was great. The other restaurant on the fifth floor was excellent. The only bad thing is when I ordered Coke and asked if Pepsi was ok, my whole attitude of the hotel changed. Pepsi is never ok! I'm dismayed that Marriott Bonvoy continues to be associated with Pepsi Co. Pepsi is white trash! The only other thing is we had a small flood in our...

"A park and a subway station the street, and plenty of eateries nearby."

"Very convenient walks out is Nanjing Road East ,plus trains station around. Foodstuffs are easily available . Very safe to move around, also peoples were very friendly and helpful. "