Porth Avallen Hotel

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Featured Image
Terrace/Patio
Bed sheets
Bed sheets
Bed sheets

Overview of Porth Avallen Hotel

Porth Avallen Hotel

3.5 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Sea Road, Carlyon Bay, St Austell, England, PL25 3SG

Explore the area

  • Popular LocationCharlestown Harbour10 min walk
  • Popular LocationCrinnis Beach12 min walk
  • Popular LocationDuporth Beach13 min walk
  • AirportNewquay (NQY-Newquay Cornwall)29 min drive

Choose dates to view prices

About this area

St Austell

Located in St Austell, Porth Avallen Hotel is near the beach. Eden Project and Charlestown Shipwreck and Heritage Centre are cultural highlights, and some of the area's landmarks include Pinetum Park and Pine Lodge Gardens and Roche Rock. Marsh Villa Gardens and Wheal Martyn China Clay Country Park are also worth visiting.

What's nearby

  • Charlestown Beach - 5 min walk
  • Charlestown Shipwreck and Heritage Centre - 9 min walk
  • Charlestown Harbour - 10 min walk
  • Crinnis Beach - 12 min walk
  • Duporth Beach - 13 min walk

Getting around

  • St Austell (USX-St Austell Train Station) - 5 min drive
  • Newquay (NQY-Newquay Cornwall) - 29 min drive

Restaurants

  • Harbourside — 9 min walk
  • Edies Kitchen — 10 min walk
  • Eastern Paradise — 10 min walk
  • Wrecker's — 11 min walk
  • The Long Store — 11 min walk

About this property

Porth Avallen Hotel

3.5-star hotel by the sea
At Porth Avallen Hotel, you can look forward to a roundtrip airport shuttle, a terrace, and a garden. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Meeting rooms, tour/ticket assistance, and smoke-free premises
  • Wedding services
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Porth Avallen Hotel offer amenities such as room service. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations
  • 32-inch flat-screen TVs with satellite channels

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Library
  • No elevators

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Porth Avallen Hotel St Austell
Porth Avallen St Austell
Porth Avallen
Porth Avallen Hotel Hotel
Porth Avallen Hotel St Austell
Porth Avallen Hotel Hotel St Austell

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 18 out of 35 reviews
5 - Excellent 51%
Rating 4 - Good. 8 out of 35 reviews
4 - Good 23%
Rating 3 - Okay. 2 out of 35 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 35 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 35 reviews
1 - Terrible 9%

4.0/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and disappointing
So disappointed with our stay! The hotel is old and sad. We stayed in a ‘deluxe’ room for £230 for 2 nights. Not sure which part was deluxe. The walls were half painted, no pillow protectors on flat pillows, mould in the bathroom and on windows, big stain on carpet, dirty toilet, two single beds zipped together and the furniture was outdated and missing handles. I booked a room with a bath but was told the website was wrong and no baths and in fact no baths available in the whole place. Continental breakfast consisted of cereal, tinned peaches, prunes and grapefruit.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was at the front of the building & gave us wonderful views of the bay
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Staff & service
A stay of two parts.
This hotel has a fabulous location and is run by friendly and helpful staff. The quality of their evening menu was very good, as too was the choice of wine. Located at the rear of the building, on the ground floor, our standard room was a little tired and could definitely do with a bit of TLC. This would make up for the view of the car park. Whilst the en-suite was a reasonable size the window frame had mould, as too did some of the grouting and there was also some dirt round the door frame. Where previous fixings had been removed, raw plugs were left exposed. The shower whilst lovely and hot was weak. We enjoyed our stay and hope that these comments are taken as constructive.
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay at this hotel
The Hotel is old and tired. Lovely view from the main communal areas. Our room was extremely basic with worn furniture stuffed and old. The bedside light was plastic. The bathroom was filthy (see pictures attached) on arrival we asked to change rooms as we’re staying two nights this could not be accommodated. We asked for the room to be cleaned whilst we were out which did not take placebo either night stay. The young breakfast serving staff were polite and friendly.
Stayed 2 nights in Sep 2021