“Terrible customer service and disorganized staff. AC didn’t work I was told to way 3 hours for service. Move me to a new room across far away, no space for my kids and has to walk all the way back (4 flights, no elevator). Key card didn’t work and they wanted to try to move my room again. Said they would give me a free dinner for my troubles, but they failed to say it didn’t include any drinks regardless of alcohol. Hassles non stop. They offered free breakfast but I declined, toast probably not……
“Terrible customer service and disorganized staff. AC didn’t work I was told to way 3 hours for service. Move me to a new room across far away, no space for my kids and has to walk all the way back (4 flights, no elevator). Key card didn’t work and they wanted to try to move my room again. Said they would give me a free dinner for my troubles, but they failed to say it didn’t include any drinks regardless of alcohol. Hassles non stop. They offered free breakfast but I declined, toast probably not……
Tanya