This is a Motel????!!!
Posted Dec 2, 2016
It was more like a run down old hotel you would see in the movies.
The service from the front counter was iffy, to say the least. The room was 3 corridors away from the front desk and to get there it was scary for 2 single women to be walking through these dark corridors. We even had a guest try to help us find our room. The girl at the front desk was not going to assist us it was obvious she was not going to come from behind the counter.
the room was carpeted and look like it had not been vacuumed in a while. the towels had makeup stains on them and the heater and phone was not working.
So how would 2 single gals call for help if we needed it?! 3 Corridors away and no sign of life where we were, no phone and no heat...... When we asked for a blanket we were told they would do there best but didn't know if they could find one.
then for our continental breakfast we had toast, yogurt or mini muffins (which was fine we didn't stay for the food) but when trying to get juice from the machine gnats came flying out all over.
The coffee would peel the wallpaper off the walls.
We asked for a wake up call but did not get that, and when we left the next morning we didn't even get a thank you for staying with us.
Comment from Hotel Management
Dec 6, 2016 by Airport Plaza Inn, Hotel Management
Greetings from Airport Plaza Inn we have viewed your feedback and have taken immediate action to these problems we assure you we have a very safe facility we apologize that our front desk staff could not assist you to your room but when there is only 1 front desk clerk they have to stay at the front desk to welcome other guests in and assist them as well we assure you we have adjusted our housekeeping staff to a more detailed professional staff and our cold breakfast is 4am-6am our hot breakfast is 6am-9am which includes pancakes ,sausage ,scrambled eggs ,hash browns biscuits and gravy cereal, milk , juice and coffee we are addressing our technical difficulties we can assure you we are bug free zone we apologize for any inconvenience .