Standard Double Room (external bathroom) | Desk, iron/ironing board, WiFi
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Reviews of St Bernards House

3 out of 5
St Bernards House
22 St Bernards Crescent, Edinburgh, Scotland

Reviews

6.6
Rating 10 - Excellent. 24 out of 229 reviews" "
Rating 8 - Good. 88 out of 229 reviews" "
Rating 6 - Okay. 68 out of 229 reviews" "
Rating 4 - Poor. 30 out of 229 reviews" "
Rating 2 - Terrible. 19 out of 229 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Ewaoche

Quiet location. I enjoyed my stay though
Stayed 18 nights in Jan 2019

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place. A little bit noisy
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

nic

Liked: Staff & service
Disliked: Room comfort
Very close to everything 15 min walk into the city right next to a bus stop. Would recommend
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
You get what you pay for. Fine for a one night stay.
Stayed 1 night in Dec 2018

6/10 Okay

Adrian

Hotel building was lovely,room small and basic,could of been cleaner and the lamp was not working, bathroom was awful smelt very badly of damp the paint on the ceiling was coming off, not a place to linger.
Stayed 3 nights in Nov 2018

6/10 Okay

Nic, Newcastle

Liked: Cleanliness
Hotel further away from center than stated & quite a long walk, but not far from bus stop & they come every 15 mins. Room clean on arrival with fresh towels & cleaned each day throughout stay. Rooms smaller than expected, but had everything in we needed including a kettle & hairdryer. Small bathroom added into each room. Rooms could do with a little TLC as paint coming off the wall. Staff plesent, but didn't really see much of them.
Stayed 2 nights in Nov 2018

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Myself and my partner arrived at around 6pm on a Sunday evening knowing it was going to be a quick trip just to attend a family get together. We found the room to be comfortable and perfect for what we paid and what we expected. The gent who greeted us was lovely. There is no free parking but as we had to leave by 10am on the Monday morning it only cost us £5 on the street parking. Great location for bars and restaurants.
Stayed 1 night in Nov 2018

8/10 Good

Margaret, Borders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in stockbridge Edinburgh. Good price for location. We were looking for a place to sleep St Bernards House was Clean and comfortable. Good shower. Short walk to all that stockbridge has to offer.
Stayed 1 night in Nov 2018

8/10 Good

Gavin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Rashmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad accommodation.
Allocation of room 06 on first floor for one of friend was inadequate for a double occupancy.Room size was about 12 x 8 feet.A double bed was fitted between the walls with no space to get out of the bed on both sides of the bed. Hardly a place to move between the bed and the cupboard.Not suitable for double occupancy. no manager or telephone contact was available to report to or talk to during the stay. No hot water was available for shower during our stay. have to wash with cold water. Worst experience ever for this booking through Hotels.com. Hotels.com should investigate this and must ask for a compensation for our discomfort and agony we have gone through this stay. I would ask trading standard to visit the room 06 for health and safety aspect for the double occupancy.Hotels.com should vet and make sure that the accommodation they are booking is suitable for double occupancy or not in the first place. Web site information provided for the size and facility were not correct.
Stayed 2 nights in Nov 2018

10/10 Excellent

TAIWO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Dont think you can ask for more. Very descent place to stay.
Stayed 1 night in Oct 2018

6/10 Okay

Phil, Edmonton, Canada

Disliked: Property conditions & facilities
This place is a text-book example of ‘you get what you pay for’. My family and I were traveling together, 5 of us, and were trying to keep things economical. We booked 2 rooms. The condition of one of them was acceptable, nothing special. However the condition of the other was quite disappointing with black mould in the washroom and a rusty shower head. The gentleman at reception was able to answer a couple questions but beyond that he seemed less than interested in being there. We didn’t have breakfast here given the selection was less than adequate considering the 5GBP charge. I’ve stayed in many accommodations around the world with a wide range in quality and, sadly, this place is on my no-go list for any future visits to Edinburgh.
Stayed 2 nights in Sep 2018

10/10 Excellent

Bettina B.

very nice
Very friendly service
Stayed 1 night in Aug 2018

6/10 Okay

Al, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The B&B is well located close to the City Centre roughly a 15 minute walk. Quite reasonable for a low budget. The only bad points I found was the condition of the room when arriving. The room needed a clean before use as there was dust across the mantle. In the room I was staying in, there was a missing floorboard by the window which you could feel when walking across the carpet. The room's carpet needs changing there is a massive black ground in stain by the bedside. In overall the place does need some updating which could make it a very pleasant stay.
Stayed 2 nights in Sep 2018

4/10 Poor

J C

Disliked: Cleanliness, property conditions & facilities, room comfort
Not particularly clean and the staircase carpets was dangerously loose in places
Stayed 2 nights in Aug 2018

8/10 Good

Rita, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet neighbourhood in Edinburgh. Within walking distance of restaurants and Princes Street.
Stayed 5 nights in Aug 2018

4/10 Poor

Frank, liverpool

Disliked: Staff & service, property conditions & facilities, room comfort
Be careful when booking.
Although the hotel was in a good location the standard of it for the price was unreasonable. Our room was clean but very dated and be aware there is no available parking close to the hotel unless you want it towed away and a £200 fine. Stair carpet wasn’t properly fitted which was a concern and the staff were not helpful to us as guests, I.e. not knowing about the parking outside the hotel.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
No onne there except most of the time except for maid with minimal English. There were 2 of us but they would only give us 1 key. Person on duty in afternoon waas very helpful.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The room lacked cleanliness. The bed was lumpy and uncomfortable. The room was noisy in general. The worst was the total lack of hot water and the inability or unwillingness of staff to help. The room was so bad we found an alternative and left.
Stayed 2 nights in Jul 2018
Response from St Bernard's Manager on Aug 1, 2018
I am afraid this is a false story, utter lies!!!

8/10 Good

Regina, Abeedeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Nice Hotel
Not overly fancy but its nice for a stay. My room was clean and comfortable. It all the basic facilities you need. The area is also nice - 25 mins walk from Princes Street with local takeaways and restaurants within 10 mins walk supermarkets
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel of our vacation
This was the last of 6 hotels we'd stayed in on an almost month long trip in the UK, and was the worst by far (probably the worst hotel I've ever stayed in). They claim to be a B&B but charge for breakfast, no hot water for the shower one morning (with no explanation or remedy), the paint was peeling off the bathroom ceiling, the walls and door jams were dirty, the carpet was dirty and frayed, the shower drain was clogged and overflowed after about 3 minutes, the curtains were broken and hanging off the rod, a wall lamp would not stay up, the glass shelf was not connected and almost fell out (with the dangerous potential of shattering on the sink/floor), towels were frayed on the ends and stained with who knows what, there was a loose tile on the bathroom floor, and the most frustrating part was no one was present to help with these issues. I should have read the many negative reviews BEFORE booking but was in a hurry. Apparently the owners don't care to fix these issues.
Stayed 3 nights in Jun 2018

8/10 Good

Stephen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice guest house in a wonderful neighbourhood
Stayed 4 nights in Jun 2018
Response from van Gogh on Jun 23, 2018
Good afternoon We thank you for staying with us and we do appreciate your feedback. Regards Reservations

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2018

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
The area where the hotel was really enjoyable. The hotel was dated and run down.
Stayed 4 nights in Jun 2018

8/10 Good

Tom, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good value in a great location.
This was my third visit to this guesthouse. I come back because it has been exceptional value for the location and the location is great. It is in a Georgian townhouse on the border of the Newtown and Stockbrige about a mile from Prince's Street. There are excellent local amenities including bars, restaurants, cafes, convenience stores and other shops on the adjacent Raeburn Place. The famous Edinburgh Botanic Gardens are an uphill walk or short bus ride away and there are frequent nearby bus routes to the main attractions in the centre and the Royal Mile as well as to Leith and the Royal Yacht Brittania. The guesthouse itself is basic but in my experience the rooms and in particular the beds are comfortable. I've stayed in ensuite rooms and the bathrooms while small are fully tiled and the shower is hot and powerful. High quality toiletries are provided and the toilet paper is the best i've ever had in a 3 star hotel. Tea and coffee making facilities are provided as is a tv and hair dryer in the room. The staff have a less than perfect mastery of English that can make them seem abrupt but my room was well serviced and cleaned daily. It is on a cobbled street which amplifies traffic noise though it's not a very busy street outside rush hours. I was in the back this time with a view onto a green oasis of a garden. I've stayed at the front before where there is a view of a small park and a fine Georgian facade on the other side of the street. I didn't have breakfast.
Stayed 4 nights in May 2018
Response from van Gogh on Jun 23, 2018
Good afternoon We thank you for staying with us and we do appreciate your feedback. Regards Reservations

6/10 Okay

Luke

Disliked: Property conditions & facilities
Stayed 2 nights in May 2018

6/10 Okay

Neil

Disliked: Property conditions & facilities
Hotel is a little dated but in a good location. Still problems with the hot water supply to showers
Stayed 1 night in May 2018
Response from van Gogh on Jun 3, 2018
Good afternoon Thank you for staying with us and we appreciate your feedback. Regards Reservations

8/10 Good

PRITHWIRAJ

Liked: Cleanliness, property conditions & facilities, room comfort
Amend your advertisement as No Bed & Breakfast
It was a relatively clean hotel and good location. I enjoyed staying here. I do think that the advert at the HOTEL.COM has to change. The hotel/guest house has advertised as BED&BREAKFAST however, there was no breakfast available unless you pay extra charge. Hence the advertisement is misleading to the customer.
Response from van Gogh on Jun 23, 2018
Good afternoon We thank you for staying with us and we do appreciate your feedback. Regards Reservations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic hotel ,clean central and perfect for what we required. It was very reasonably priced for three guests. Staff very pleasant and helpful. Would definitely stay again
Stayed 1 night in May 2018
Response from van Gogh on Jun 3, 2018
Good afternoon Thank you for staying with us and we appreciate your feedback. Regards Reservations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was pleasant enough. There is no local street parking available. And no local parking garages. Street parking is possible from 5:30pm to 8:30am overnight. OUtside of those hours there is a 4 hour maximum for paid street parking. The staff handed me a printed map to show where I could street park for free and unlimited. It was a mile+ away. Plan on this inconvenience if you are coming with a car.
Stayed 2 nights in May 2018
Response from van Gogh on Jun 23, 2018
Good afternoon We thank you for staying with us and we do appreciate your feedback. Regards Reservations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel Near Old Edinburgh
Our family of five adults had an excellent two-night stay at St. Bernard’s! I am sorry to not recall the name of the gentleman who checked us in as he was a model host! He helped us arrange for a long term parking location for our car (daytime parking is limited to four hrs near St. Bernard’s), he recommended a great place for dinner (Hectors provided us with the best food of our two -week trip in the UK), and was friendly and helpful in every way to make our stay comfortable! I certainly feel comfortable recommending St. Bernard’s to other visitors to Edinburgh!
Stayed 2 nights in Apr 2018
Response from van Gogh on Apr 28, 2018
Thank you very much for your kind words and for staying with us. We are always happy to help our guests. Regards Reservations

6/10 Okay

Donald

8/10 Good

Cheerybob, Newcastle upon Tyne, U.K.

Liked: Cleanliness, staff & service, room comfort
No frills, good value
I arrived about an hour or so before the stated check in time hoping to leave luggage and get off to my function, the proprietor was kind enough to check me in straight away. Although a little dated the room was clean and reasonably spacious - powerful hot shower with nice quality shampoo and shower gel. The check out time of 11am seemed generous enough too. The street is in a nice area close to shops, bars and restaurants in Stockbridge and a 10 or 15 min walk to the main city centre. Not a place to honeymoon but for an economical bed for the night in an expensive city I would thoroughly recommend.
Stayed 1 night in Mar 2018
Response from Demetrius on Mar 30, 2018
Thank you very much

8/10 Good

eva, Milan, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable
Room comfortable and clean. Within walking distsnce to shops and public transport to city centre. Manager very helpful and friendly. Would certainly recommend to friends and family.
Stayed 1 night in Mar 2018
Response from Demetrius on Mar 18, 2018
Thank you

8/10 Good

Gardener Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value central location.
I've stayed here a number of times now. Firstly it is a great location on a Georgian street with a small park on the border of the New Town and Stock bridge. If you are fit it's a 20 minute mainly uphill walk to Princes Street, I am not so I take the 7 to 10 minute bus ride from the nearby stop. The buses are frequent. St Bernards Crescent is adjacent to Raeburn Place, a busy high street with bars, pubs, restaurants, cafés, takeouts and food stores. The guest house is a converted Georgian town house. The rooms are pretty basic but the beds are comfortable and rooms are well serviced daily. A kettle and tea and instant coffee etc are provided in rooms. The shower is good and hot. Good quality liquid soap and shampoo are provided. The house is on a traditional cobbled street and that inevitably increases traffic noise from about 7am. I wasn't disturbed by noise at night. I find it very good value for money given the location but it is basic tourist accommodation not the Ritz. I have already booked my next stay in May.
Stayed 3 nights in Feb 2018
Response from Demetrius on Feb 26, 2018
Thank you very much for your kind words

8/10 Good

carole, west sussex

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
basic hotel that was good value for the money
nice stay good value could be made a whole lot better with a few little changes 1 bedside table next to single bed and a light beside that bed too 2 more coathangers for wardrobe 4 is not enough for 4 people 3 a mirror above dressing table 4 chest of drawers next to dressing table staff were never around to ask questions report faults to
Stayed 4 nights in Jan 2018
Response from van Gogh on Mar 20, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

TAIWO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from ST BERNARDS on Jan 23, 2018
THANK YOU

8/10 Good

Jane, Cyprus

Liked: Cleanliness, staff & service, room comfort
mini break
The location is great, 15 minute walk into town, although mostly uphill on the way there. You could get a taxi which waa only around £4. I love the area the hotel is in near stockbridge. The double bed was little too hard for me but my partner thought it was fine. The carpets on the stairs were a little worn but it was lovley clean and staff very helpful. For the price and location i would stay again.
Stayed 3 nights in Dec 2017

8/10 Good

Tanakrit

Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Ryuichi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable and low price
Location - 15 min walk from the central city area of Edinburgh. Frequency of buses is high on Queensferry Road, but is low on the connected sloping Dean Park Cres & St Bernard's Cres. This is not a problem for access by walkers enjoying scenes from bridges over beautiful Dean Gardens and historic buildings on streets. Guests with heavy bags are recommended to use cabs or Uber for access. Comfort - very good given the low price. The room was pretty clean. Well done bed making. Body soap and shampoo were in place. No toothbrush and shaver. Coffee available in the room. Wi-Fi internet access - £3 per day payable for use. Connection is stable though not at very high speed, which is still OK for receiving/sending work emails in the room.
Stayed 2 nights in Nov 2017

8/10 Good

Peter, London

Liked: Cleanliness, staff & service, room comfort
Hospitable and helpful manager
The guest house is set in an attractive oval crescent of good looking stone buildings, very close to Stockbridge's main shopping street, with many good cafes and coffee shops. I stayed in a large, imposing room with room for three persons, but was able to occupy it as a single person. The manager was helpful and courteous throughout.
Stayed 4 nights in Nov 2017
Response from ST Bernard's Management on Nov 14, 2017
Thank you very much

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t go back..
Mattress was like sleeping on bricks, shower door was hanging off.. we paid for breakfast and it was continental.. very basic and rationed for all guests. Nothing worked.. wasn’t clean.. would not go back.. ever..
Stayed 2 nights in Nov 2017
Response from St Bernard's Management on Nov 22, 2017
Our breakfast is advertised as continental only

8/10 Good

Dave, Evesham

Liked: Cleanliness, staff & service, room comfort
My Edinburgh favourite
Is the hotel posh? No. Is it modern? No. Is the wi-fi any good? No. Would you take anyone there to impress them? No. Is the breakfast any good? I don't know. They only do a "continental" breakfast which I passed up. But if you want a really quiet comfortable bed for the night and lovely staff, then I promise that you won't be disappointed. Every time I come to Edinburgh to work this is my go to haven. (If I was bringing my wife I think I would go for something swankier but that would just be to please her!)
Stayed 2 nights in Oct 2017

8/10 Good

Sarah, Glasgow

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel
Good location, friendly staff, bedroom was nice. Only fault was the shower door was broken. Other than that it was great.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Late possible check in and use earlier toilet, Morning noise from cleaning - hoovering before 11 am.
Stayed 1 night in Oct 2017

8/10 Good

ANNE

Liked: Cleanliness, staff & service
Brighten up...
Clean and reasonable price - triple room in basement for myself - I would love to do a make over in the gloomy brown room though (to match the brown striped carpet) with a splash of colour on feature wall, dark painted woodwork (rather than teak stain), bright modern colourful painting, accessible side lamps and the garden wall outside painted (white/colour/mural) - This would all take just a day in my opinion- and low cost for raw materials...
Stayed 2 nights in Oct 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy room in a cute residential area
It was a great cozy little place in a cute residential neighborhood. The only complaint I had was that other guests would smoke directly out the front door and the smoke would waft into our first floor room. There should be smoking allowed in the entrance way so as not to affect other guests.
Stayed 1 night in Sep 2017

6/10 Okay

Working Mum, Scotland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Gorgeous Georgian Crescent
Furnishings are tired, and room was small, but if you want to stay in a cheap room in a lovely location in Edinburgh's Georgian New Town you could do a lot worse than this hotel. Fresh white towels and sheets. Ensuite had been thoroughly cleaned. Squeezy soap and shower gel provided.
Stayed 2 nights in Sep 2017