Bait and Switch - do not stay with this company
Posted Dec 24, 2016
The Rocky Mountain Resort Management entices you with pictures of the premier property at Copper Mountain and then offers several other pictures of various properties, all of which are the best ones they represent. Once you complete the booking, thinking you're getting one of these places, they send the confirmation email with a link showing the actual property, which is an absolute dump. RMRM is nothing more than a sleazy operation that uses deceptive marketing practices to lure you in.
Furthermore, once they confirmed the property, I called within 10 minutes with questions about the misdirection of their listing and requested a refund. They would not even consider a refund I chose to use Expedia for the convenience factor, as I already have an account. Expedia even called to request a refund and they hung up on them as well.
In sum, I would never even consider using this company and I am very surprised the Expedia allows them to list on their website, as this is the most shady operation I've encountered in my life. This ranks at the very bottom by a substantial margin.