Best Resorts in Sunny Isles Beach

"Open to soon Missing all services that Hotels at the Room Rate have "

"The first room had a flood from an overflowed sink when we arrived. My 13 yo son slipped and fell on the floor as a result. We were switched to another room that was leaking with water from the rain and the wind was blowing through the doors. We were offered to switch to another room but at this time we were too tired. "

"Very dirty. There were other peoples clothes in our room. Dirty floor. No supplies. No toilet paper and towels. Stains on couch. The pool was small and dirty. NO ONE SPEAKS ENGLISH. "

"This was a very unpleasant stay from the very beginning. I didn’t receive the room I reserved and the room I received was dirty and small. There was bird feces all over the balcony. The valet retrieval messaging service displayed on ticket does not work, the front desk later tells us that it doesn't work and it took another 20 minutes to retrieve our car and we were late for our dinner reservations. The bathroom body wash bottle was nearly empty and never replenished. The bathroom pocket door has a wooden hole to open from the inside and was very uncomfortable. Lastly, the manager Radmila Mitovic is has no empathy and lacks basic customer service. One of our worst experiences."

"So so"

"Loved our stay. Our room was clean and renovated. Beach is lovely. A couple things need improvement. Elevators were slow at times. And most days I had to call for our room to be cleaned after spending the day on the beach you would think it would have been done by the time we got back. But overall we loved it and will come back again soon! "

"everything went smooth nice. apartment is clean and totally worth money spent"

"Very dirty place "

"La limpieza de la propiedad está muy mala, los baños no tienen higiene alguna, no tuvimos acceso a supply para el sofá cama, en ningún clóset había acceso de sábana, colcha para que mi mamá se pudiera dormir, llamamos al número de customer services y no llegaron a resolver la situación, pues sólo les digo de corazón que no reserven este hotel"