Overview of Crowne Plaza Syracuse

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Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.
Happy face icon
I was very impressed considering the low price. Room was very clean and large. Elevators are right inside front door making easy to get to your room. All employees were very nice and helpful.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSUNY Upstate Medical University9 min walk
    Popular LocationThe Oncenter10 min walk
    Popular LocationCrouse Hospital13 min walk
    AirportSyracuse, NY (SYR-Hancock Intl.)10 min drive

Choose dates to view prices

  • Standard Room, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)

About this area


Located in Syracuse, Crowne Plaza Syracuse is in the city center and near the airport. The area's natural beauty can be seen at State Park at the Fair and Thorndon Park, while Landmark Theatre and Community Folk Art Center are cultural highlights. Check out an event or a game at Carrier Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing.
Visit our Syracuse travel guide
Popular Location

What's nearby

  • SUNY Upstate Medical University - 9 min walk
  • The Oncenter - 10 min walk
  • Crouse Hospital - 13 min walk
  • Armory Square - 15 min walk
  • St. Joseph's Hospital Health Center - 16 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • AirportHancock Intl. Airport (SYR) - 10 min drive


  • Franco's Pizzeria and Deli — 4 min walk
  • Phoebe's — 4 min walk
  • The Mission — 7 min walk
  • 317 @ Montgomery — 8 min walk
  • Laci's Tapas Bar — 9 min walk

About this property

Crowne Plaza Syracuse

3.5-star Syracuse hotel in Downtown Syracuse, walk to SUNY Upstate Medical University
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. All 277 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find premium bedding, rainfall showerheads, and coffee makers.
Crowne Plaza Syracuse offers 277 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 15.00 per day
  • Free roundtrip airport shuttle from 4:30 AM - 11:30 PM

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: USD 8-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (12500 square feet)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination


  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe



Check-in from 4:00 PM - midnight
Late check-in subject to availability


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 50 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Crowne Plaza Hotel Syracuse
Crowne Plaza Syracuse
Syracuse Crowne Plaza
Renaissance Syracuse
Crowne Plaza Syracuse Hotel
Crowne Plaza Syracuse Hotel
Crowne Plaza Syracuse Syracuse
Crowne Plaza Syracuse Hotel Syracuse

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Syracuse and receive a full refund?
Yes, Crowne Plaza Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Syracuse cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Syracuse?
As of Nov 26, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Syracuse on Nov 27, 2020 start from $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Syracuse pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay.
How much is parking at Crowne Plaza Syracuse?
Self parking is available for USD 15.00 per day.
What time is check-in at Crowne Plaza Syracuse?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Syracuse?
Check-out is at noon.
Does Crowne Plaza Syracuse provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Crowne Plaza Syracuse located?
Located in Downtown Syracuse, this hotel is within a 10-minute walk of Community Folk Art Center and SUNY Upstate Medical University. Landmark Theatre and Armory Square are also within 15 minutes.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
I was very impressed considering the low price. Room was very clean and large. Elevators are right inside front door making easy to get to your room. All employees were very nice and helpful.
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not much for location but was there for a wedding anyway, the restaurant didn’t open till 5 on Saturday so I had to walk a half mile because everyone was at rehearsal with cars
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveler, Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
No complimenitary breakfast.....dirty windows. Did NOT smelled COVID19 CLEAN OR FEEL OR SMELL.
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with family and small children
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in was informed of $15 charge to park... was not disclosed prior. The girl at the front desk said that I should’ve booked directly. While unloading bags and putting them on the cart my family and I had to wade through two employees smoking on either side of the door to the lobby and the whole lobby smelled like smoke. Once in the elevator there was some sticky substance on the floor that stuck to my daughters shoe. This hotels selling point is to show a complete view of Syracuse through their circular windows. The windows were nasty and could tell hadn’t been cleaned, even on the inside, in probably 3-4 years. The bathroom is laid out so you have to turn the lights on and wake up the whole room before you can close the door. It is the most ridiculous layout I have ever seen. Also during Covid they are still only offering glass glasses and ceramic mugs for drinks in the room. I had to request disposable cups. I feel embarrassed bringing my family to this hotel.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
Don’t do it!!!
I feel like I have COVID just from being in the building. Our bathroom had clumps of grout in the corners of the shower, a brown stain in the sink, a faucet that leaked all over the vanity, filthy windows, and a view of the noisy highway. There was not a trash receptacle in sight, except for the full one we located at 9am in the parking garage, and the smell of cigarettes and weed in the foyer were strong. Never again.
Stayed 1 night in Aug 2020

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