6/10 Okay
Peggy N.
Jul 27, 2024
Disliked: Staff & service
The evening shift Af-Am male with braided hair was inhospitable. He blamed me for card key that didn’t work 2x. He said “you put it close to phone!” I brought the card key to him and he saw it on top of my leather wallet with the phone below it. To think, the key was not working even before I brought it to him. Also, the key always stays in my wallet inside the protective sleeve that comes with it. He blame me twice for the defective key.
Likewise, he scolded my son who came to meet us because he forgot to leave an ID. We came to Tacoma to visit my son who is stationed at JBLM so, he run towards me when I called him and forgot about the ID. I said sorry but he said “I told you to wait!” He grab my son’s ID and slightly slam it on the counter. His tone of voice is higher than normal, like half of yelling voice every time you talk to him.
Peggy N.
Stayed 2 nights in Jul 2024