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Sheraton Laguna Guam Resort

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
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Overview of Sheraton Laguna Guam Resort

Sheraton Laguna Guam Resort

4 out of 5

4.0/5 Very Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationAlpat Island4 min walk
  • Popular LocationGuam Premier Outlets2 min drive
  • Popular LocationYpao Beach Park3 min drive
  • AirportGuam (GUM-A.B. Won Pat Intl.)6 min drive

Choose dates to view prices

About this area

Tamuning

Located in Tamuning, Sheraton Laguna Guam Resort is in a shopping district and near the beach. Guam Premier Outlets and T Galleria by DFS are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tumon Beach. Traveling with kids? Consider Slingshot Guam and SandCastle.
Popular Location

What's nearby

  • Alpat Island - 4 min walk
  • Guam Premier Outlets - 2 min drive
  • Ypao Beach Park - 3 min drive
  • Paseo de Susana Park - 6 min drive
  • Statue of Liberty - 6 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 6 min drive

Restaurants

  • The President (Nippon) — 1 min walk
  • La Cascata — 1 min walk
  • Santa Fe — 14 min walk
  • Roy's Restaurant — 3 min drive
  • Jamaican grill — 3 min drive

About this property

Sheraton Laguna Guam Resort

Elegant beach resort and 3 outdoor swimming pools
At Sheraton Laguna Guam Resort, spend the day playing on the nearby beach then return to dine at one of the resort's 6 restaurants. All 318 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include balconies, DVD players, and room service.
Sheraton Laguna Guam Resort offers 318 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Tamuning resort provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10 AM: USD 16.00-22.00 for adults and USD 16.00-22.00 for children
  • 6 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Fishing
  • Kayaking
  • Playground
  • Spa services
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference space (6964 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.00 and USD 22.00 for adults, USD 16.00 and USD 22.00 for children (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Airport shuttle fee per child: USD 15 (roundtrip), (from 6 to 11 years old)
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel in advance to reserve a rollaway bed for children under 12 years old.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Guam Sheraton
Guam Sheraton Laguna Resort
Laguna Sheraton
Sheraton Guam
Sheraton Guam Laguna
Sheraton Guam Laguna Resort
Sheraton Laguna
Sheraton Laguna Guam
Sheraton Laguna Guam Resort
Sheraton Laguna Resort
Sheraton Laguna Guam Hotel Tamuning
Sheraton Laguna Guam Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning
Sheraton Laguna Guam Resort Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning
Sheraton Laguna Guam Tamuning
Sheraton Laguna Guam
Resort Sheraton Laguna Guam Resort Tamuning
Tamuning Sheraton Laguna Guam Resort Resort
Resort Sheraton Laguna Guam Resort
Sheraton Laguna Guam Tamuning
Sheraton Laguna Guam
Sheraton Laguna Guam Resort Resort
Sheraton Laguna Guam Resort Tamuning
Sheraton Laguna Guam Resort Resort Tamuning

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 348 out of 998 reviews
5 - Excellent 35%
Rating 4 - Good. 410 out of 998 reviews
4 - Good 41%
Rating 3 - Okay. 141 out of 998 reviews
3 - Okay 14%
Rating 2 - Poor. 66 out of 998 reviews
2 - Poor 7%
Rating 1 - Terrible. 33 out of 998 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The prooerty is in need of major renovation. Tons of cobwebs on light fixtures in the hallway. Lots of broken cement walls with paint peeling off in the hallways. The room was extremely dusty, ever tried wiping things down with a rag and you see the little dusts it leaves behind? That's pretty much everything that could be wioed down in the room. The bathroom is a joke. There are gaps in the privacy glass so if you plan on staying in a room with friends, don't... or at least do number 2 when they're out of the room. The Spa is by appointment. I called the spa for 2 days (we stayed 3 nights) and NO ONE answers the phone. We asked front desk to have them call our room... they NEVER did. The security guard, specifically the one women on night shift was extremely rude. I get she is trying to ensure those that are not guests enter the property but what about actual guests like me? She didnt have to be extremely rude... "where you going? What's your room number?!" Respectfully, I paid for the room, I don't have to tell you anything... I just flash my room key and ignored her. Never booking here again. Was a disappointing stay.
Stayed 2 nights in Feb 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing so was the site! However, it was weird how there were trash bins without bags. The blackout binds were very effective but unless you used natural lighting (not available after sundown) the lighting was uncomfortably low. The pillows were also too stiff for me. I sleep on my stomach so it was difficult to sleep because of that.
Stayed 1 night in Feb 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021