Ratings based on 549 Verified Reviews

2.6 out of 5
38% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Posted Jul 14, 2017
Very nice and helpful staff..nice rooms very happy here
1 out of 5
by A verified traveler from Glendora, CA.

Only because it was closest to a concert.

Posted Jul 14, 2017
This place should be shut down. In fact, 2 rooms were tagged by the Utah department of health. It appears to be a place where drug addicts stay, as you can stay on a weekly basis. They gave me a room that was already occupied. My room had holes punched in on the bathroom door. The cable had an open wire stuck in the tv. The staff were incompetent. I talked to some people who walked in to their room to some people shooting up. The same person said he saw a prostitute and a John having sex in the hallway. When I went to the office at 1 am there was nobody there and locked. People were trying to check in and a woman in a wheelchair locked out of her room. Called the police at her request. No response. Talked to an officer the next day about it and he agreed about it. I don't like to leave negative reviews as every place deserves a chance but this place needs to cease operations.
1 out of 5
by A verified traveler

bad hotel

Posted Jul 13, 2017
was one of the worse hotels i have ever stay, dirty, gross sheet with alot of hair, sticks like dog pee, was just not a good place
2 out of 5
by A verified traveler from Arizona

not too good

Posted Jul 12, 2017
Pros: its convient to places
Cons: they get a lot of weird people that come in and sit at tables I dont think they even stay at hotel. the housekeeping could be inproved
Location: location is great lots of places in walking distance to eat at.
the room looked like it hasnt been cleaned for a while. stains all over floor, stains and rips in bed cover. sheets were clean tho the shower had mold and toilet wasnt cleaned very well. I think they need new housekeepers
1 out of 5
by A verified traveler

The worst hotel I've ever seen......

Posted Jul 10, 2017
Pros: NOTHING
Cons: EVERYTHING, INCLUDING STAFF
They were over booked so in turn they gave me a room that had holes in the walls, no remote, no toilet paper and no towels... They also told e I had to go back to the front desk and check daily to see if they had a decent room available... After the first night of staying there, it was a horrible neighborhood in a bad part of town and considering the condition of the room, I left and didn't return.... If I would have physically checked out and taken pictures I probably could have gotten my money back!!! This was by far the worst hotel I've ever seen in my life and I wouldn't recommend it all... The staff was also HORRIBLE to work with and VERY RUDE.....................
1 out of 5
by A verified traveler from UT

You get what you pay for

Posted Jul 9, 2017
Very disappointed in the overall stay. The room itself smelled bad, there was burn marks on the mattress, the blanket looked like it was 50 years old and wouldn't be surprised if there was bed bugs. Couldn't pay me to stay here
1 out of 5
by A verified traveler

Just go somewhere else

Posted Jul 9, 2017
If you are able, spend the extra money and stay somewhere else.
1 out of 5
by A verified traveler

Filthy

Posted Jul 7, 2017
Room filthy, bathroom gross, exposed wiring, rude manager.
2 out of 5
by A verified traveler from UT

The whole place smelled like cigarette smoke.

Posted Jun 1, 2017
We were in a non smoking room (there was even a plaque on the door that said so) but it smelled so badly of smoke that our clothes smelled like it the next day.
Comment from Hotel Management
Jun 12, 2017 by General Manger, Hotel Management
I appreciate you sharing your comments with us. Your feedback is very important to us. It helps us improve our customer service. Thank you again and I apologized for the smell of the room.
2 out of 5
by A verified traveler from Idaho

Posted May 24, 2017
The room was nasty, wasn't very clean whatsoever!!!
Comment from Hotel Management
Jun 12, 2017 by General Manager, Hotel Management
The staff and I read your comments about your stay with us. I sincerely apologize that your room was dirty. I want to thank you for sharing your comments with us. Please accept my apologies and I do hope that you give us another opportunity to give you better service in the near future.