Crowne Plaza Toronto Airport, an IHG Hotel

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Toronto Airport, an IHG Hotel

Crowne Plaza Toronto Airport, an IHG Hotel

3.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Free airport shuttle
  • Gym
Map
33 Carlson Crt, Toronto, ON, M9W6H5

Explore the area

  • AirportToronto, ON (YYZ-Pearson Intl.)6 min drive
  • Popular LocationCanada's Wonderland23 min drive
  • Popular LocationCN Tower27 min drive
  • Popular LocationToronto Eaton Centre35 min drive

Choose dates to view prices

Standard Room, 1 King Bed (Walk In Shower)

  • 232 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Walk In Shower)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 232 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 232 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed (Bath Shower Combination)

  • 232 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

  • 460 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Airport Runway View)

  • 232 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll Shower)

  • Sleeps 2
  • 1 Queen Bed

About this area

Toronto

Near a train station, Crowne Plaza Toronto Airport, an IHG Hotel is in Etobicoke, a walkable area in Toronto with good airport proximity. Casa Loma and CN Tower are notable landmarks, and travelers looking to shop may want to visit Yorkdale Shopping Centre and Vaughan Mills Mall. Check out an event or a game at Woodbine Racetrack, and consider making time for Canada's Wonderland, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing and golfing.

What's nearby

  • Toronto Congress Centre - 18 min walk
  • Woodbine Racetrack - 11 min drive
  • Canada's Wonderland - 23 min drive
  • CN Tower - 27 min drive
  • Toronto Eaton Centre - 35 min drive

Getting around

  • Pearson Airport Station - 5 min drive
  • Terminal Link Terminal 3 Station - 5 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 6 min drive

Restaurants

  • Boston Pizza - 6 min walk
  • Montana's - 6 min walk
  • Ginko - 14 min walk
  • Airport Gate Cafe & Grill - 15 min walk
  • Lone Star Texas Grill - 16 min walk

About this property

Crowne Plaza Toronto Airport, an IHG Hotel

3.5-star Toronto aparthotel in Etobicoke, near Toronto Congress Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Each apartment features free WiFi and free wired Internet, plus room service and a flat-screen TV with cable channels. Premium bedding, a coffee/tea maker, and free local calls are among the other amenities available to guests. The private bathroom is not en suite.
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Languages spoken

Arabic, Danish, Dutch, English, Filipino, French, German, Greek, Hindi, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Ski

  • Close to skiing
  • Ski storage

Internet

  • Free WiFi

Parking and transportation

  • RV, bus, and truck parking on site
  • Self parking on site (CAD 22 per night; includes in/out privileges)
  • Extended parking on site (CAD 100 per week)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Car not required

Family friendly

  • Free crib/infant bed

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Food and drink

  • Refrigerator (mini)
  • Water dispenser
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: CAD 21 for adults and CAD 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Private bath (detached)
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Shampoo
  • Soap

Entertainment

  • 55-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference center (12000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 55 per pet per stay
  • Up to 30 lbs
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near the airport
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Casino nearby
  • Golf nearby

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 528 rooms
  • 12 floors
  • 1 building
  • Built in 1978
  • Traditional architecture

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 30 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 21 for adults and CAD 11 for children (approximately)
  • Self parking fee: CAD 22 per night (in/out privileges)
  • Extended parking fee: CAD 100 per week
  • Pet fee: CAD 55 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 309 out of 977 reviews
5 - Excellent 32%
Rating 4 - Good. 278 out of 977 reviews
4 - Good 28%
Rating 3 - Okay. 171 out of 977 reviews
3 - Okay 18%
Rating 2 - Poor. 103 out of 977 reviews
2 - Poor 11%
Rating 1 - Terrible. 116 out of 977 reviews
1 - Terrible 12%

3.9/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff was very nice
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the airport shuttle service
Stayed 1 night in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were friendly and hotel provided an airport shuttle.
Stayed 3 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service
Nothing unique about the hotel. Was given a room with a broken toilet seat and was told nothing else was available and they could send me a maintenance guy at 7 am in the morning like seriously? After speaking with the manager he have me a room on the 9th floor with hair all over the washroom floor. I paid for a runway view room and neither of the rooms have runway view and the hotel staff tells me that’s what a third party website has advertised and they don’t have any such rooms. Horrible experience at 3am when you are checking in. I most definitely don’t recommend staying here just because of the cleanliness and customer service
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine for one night (clean, comfortable beds). The issue is there is hardly any sound proofing and there was a party in our floor so we heard people talking, yelling, slamming doors all night long. I would have expected security to intervene but it didn’t stop.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quick Checkin, friendly staff, and convenience in getting items at reception desk and charging to room
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it’s close to the airport and a shuttle is on site every half an hour. Loved the restaurant and other restaurants close by. Friendly staff. I would highly recommend this hotel
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great access to downtown core
Stayed 1 night in Jun 2022