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Hotel La Casona

Photo gallery for Hotel La Casona

Reception
Front of property
Front of property
Superior Double Room, 1 Bedroom, Non Smoking | Premium bedding, individually decorated, free WiFi, bed sheets
Restaurant

Overview of Hotel La Casona

Hotel La Casona

2.0 star property
8.0 out of 10 Very Good
8.0/10 Very Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
1096 C. Osiris Sur, Tulum, QROO, 77760

Explore the area

  • Popular LocationDos Aguas Park2 min walk
  • Popular LocationHospital de Tulum11 min walk
  • Popular LocationCenote Calavera3 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Room options

About this area

Tulum

Hotel La Casona is located in Tulum City Center, a neighborhood in Tulum, and is near theme parks. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Dos Aguas Park - 2 min walk
  • Hospital de Tulum - 11 min walk
  • Cenote Calavera - 3 min drive
  • Temple of Doom - 4 min drive
  • Las Palmas Public Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • Babu Té Bar - 4 min walk
  • Raw Love - 6 min walk
  • Bonita Burgers - 5 min walk
  • Las Hijas de la Tostadas - 5 min walk
  • La Gloria de Don Pepe - 6 min walk

About this property

Hotel La Casona

Hotel located in Tulum City Center
You can look forward to free continental breakfast, a rooftop terrace, and a coffee shop/cafe at Hotel La Casona. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
Room features
All 13 individually decorated rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Showers and shampoo

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking within 33 feet
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: MXN 100 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HOTEL LA CASONA Hotel
HOTEL LA CASONA Tulum
HOTEL LA CASONA Hotel Tulum

Frequently asked questions

Is Hotel La Casona pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Casona?

There is free parking nearby.

What time is check-in at Hotel La Casona?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel La Casona?

Check-out is at 11:00 AM.

Does Hotel La Casona provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of MXN 100 per vehicle applies.

Where is Hotel La Casona located?

Located in Tulum City Center, this hotel is 0.1 mi (0.2 km) from Dos Aguas Park and 2.4 mi (3.9 km) from Tulum Mayan Ruins. Hospital de Tulum and Tulum National Park are also within 2 mi (3 km).

Hotel La Casona Reviews

Hotel La Casona Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 5 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 2 out of 5 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 0 out of 5 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 1 out of 5 reviews" "
" "4 - Poor 20%
Rating 2 - Terrible. 0 out of 5 reviews" "
" "2 - Terrible 0%

7.2/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good
Friendly people running the place… My Espanyol terrible so glad they helped with their not so good English but we got there. Couple of problems with room immediately dealt with so happy with that. Good location…. If you want to buy anything from a shop there is a large supermarket with everything you could possibly want and more not too far… just Google supermarkets. Breakfast was good, pancakes with syrup, coffee not to my taste but hot, wash up your own plates and cups…..
Stayed 2 nights in Dec 2022

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar y servicios tremendos
El hotel está bien ubicado a 15 minutos caminando de la terminal. Ofrece desayuno, cocina, alquiler de bici. Teníamos una habitación en la planta alta que es bien tranquila. Pudimos alquilar bicis para ir al sitio arceologico y un cenote. El plantel fue muy amable. Bonus: a un par de cuadras se encontran lugares baratos para comer local.
Stayed 1 night in Dec 2022

8/10 Good

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy bonito y comodo
Stayed 3 nights in Dec 2022

4/10 Poor

LAURA HERMINIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Es de fácil ubicación, no me gusto que no tienen un estacionamiento como tal, el auto se deja en la calle sobre la cera, no asean la habitación, las sabanas fueron las mismas por tres días. Las personas hostiles. a excepción el joven que nos recibió en la noche que fue muy amable, por la mañana no fue cómoda la estancia..
Stayed 3 nights in Apr 2022

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022