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Náay Tulum Curamoria Collection

4.0 star property
Upscale spa hotel near Tulum National Park
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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Náay Tulum Curamoria Collection

Rooftop terrace
Property entrance
Minibar, in-room safe, iron/ironing board, free WiFi
Skydiving
LCD TV

Reviews

9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
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About the neighborhood

Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪El Galán Restaurante - Bar - ‬18 min walk
  • ‪Mercado Tulum - ‬5 min drive
  • ‪Me Latte Café - ‬15 min walk
  • ‪The OG´s Tulum - ‬16 min walk
  • ‪El Agavero - ‬19 min walk

About this property

Náay Tulum Curamoria Collection

Upscale boutique hotel located in Zama
Take advantage of a terrace, a garden, and a bar at Náay Tulum Curamoria Collection. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Multilingual staff, wedding services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Náay Tulum Curamoria Collection feature perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Frequently asked questions

Does Náay Tulum Curamoria Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Náay Tulum Curamoria Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Náay Tulum Curamoria Collection on Aug 15, 2024 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Náay Tulum Curamoria Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Náay Tulum Curamoria Collection?

Self parking is free at this property.

What time is check-in at Náay Tulum Curamoria Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Náay Tulum Curamoria Collection?

Check-out is at noon.

Does Náay Tulum Curamoria Collection provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Náay Tulum Curamoria Collection located?

Located in Zama, this spa hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

Náay Tulum Curamoria Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 440 reviews" "
Rating 8 - Good. 101 out of 440 reviews" "
Rating 6 - Okay. 22 out of 440 reviews" "
Rating 4 - Poor. 10 out of 440 reviews" "
Rating 2 - Terrible. 16 out of 440 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I vacationed here for five nights. We were beyond pleased with the service, accommodations and rooftop pool and restaurant. We loved the quinoa bowl and key lime pie! The service at the restaurant was exceptional. Angel and Edmundo were fantastic. The room had everything we needed, including ice-cold AC! And the front desk staff was very friendly and helpful in arranging excursions and transportation to and from the Cancun airport. This location is very close to spas, restaurants and convenience stores. We loved Fitalicious and Lotuspa nearby. We plan to return for another vacation!
Stayed 5 nights in Jun 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and helpful. My boyfriend and I were celebrating our anniversary, and they decorated our room with rose petals and balloons — so sweet and thoughtful. Would definitely stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was excellent but not in the best area.All staff was super nice,helpful and went above and beyond for us.
Stayed 4 nights in May 2024

10/10 Excellent

Behnaz

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Atinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 3 nights in May 2024

10/10 Excellent

katelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave a horrible hotel situation and came here day of booking. The girl at the front and the manager were so sweet and really helped us, we even paid a small amount for an upgraded room we didnt see online. This place was a way better vibe, the room was clean the shower had warm water and it wasnt loud or noisey. This is my second time here i would definitely come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edouard

Stayed 3 nights in Apr 2024

10/10 Excellent

lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with close to local spots. Though, it was hard to find the hotel. Navigation first took me one way and then where it would tell you to turn it was blocked off and couldn't turn.
Stayed 4 nights in Feb 2024

10/10 Excellent

NATASCHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Vibe
This is a favorite place for me and my family. The staff is very friendly and helpful. Nice rooftop restaurant, and beautiful rooms with great amenities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eva

Stayed 1 night in Jan 2024

2/10 Terrible

Muhtaseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Robert

Stayed 4 nights in Jan 2024

2/10 Terrible

Anthonia

Traveled with family
Disliked: Amenities
Nervous upon arrival there were 3 police officers in the lobby and guest complaining of stolen money from their room safe that was apparently switched out. I opted to not get cleaning during my stay because of this fear but they asked me constantly if I wanted to clean the room. When leaving I was asked to wait for room inspection then told a robe was missing and I had to pay for it. I even opened my luggage to show them I didn’t have a robe and didn’t recall if the robe was ever in the room to begin with. I was between this property and aloft and wished I stayed T the bigger brand hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kerry

Disliked: Staff & service, property conditions & facilities, room comfort
No AC and they tried avoiding us a refund
Absolutely the worst arrival experience we had with this hotel. They waited until we arrived there late at night to inform us that the AC was broken in our room and there was no other rooms available that they could switch us to. Note that it is hot in Tulum and there was no way we were able to sleep without an AC. For something so crucial they should have contacted us earlier so we would have had time to make alternative arrangements. The staff said it was going to be fixed the next day and when we called the next day, they said “it was going to be fixed tomorrow” again. Thankfully after our first interaction we felt they were super unreliable and already replaced our booking with another hotel. The worst part when we asked for a full refund as we never stayed, the “manager” was never there and they kept asking us to call back tomorrow. Before when you book with this place.
Stayed 5 nights in Jan 2024

8/10 Good

ReAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Boutique Hotel with a luxurious feel
The staff at the hotel are wonderful and we're very helpful during our stay. Chris and Armando helped us get taxis and gave us recommendations. The only reason I give 4 stars is because Tulum occasionally has power outages. Luckily the hotel runs on a generator but this caused issues with the air conditioner, meaning it wasn't working during our stay. However, they did upgrade our room and provided a fan, which was the best they could do under the circumstances! The area (Aldea Zama), was quiet and a lot different from the hotel zone. We liked this, however as you probably know by now, taxis are very expensive so trying to get to the hotel zone for the beach, etc. was expensive and there was a lot of traffic around dinner time. Tulum Centro is close (less than 10 min taxi ride) and when you don't feel like venturing too far for food there are plenty of restaurants near the hotel and a 7/11. There's even a small cenote nearby that's cool to visit. Overall we enjoyed our stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Christie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We recently stayed at The NAAY for 6 nights over New Year's '23-'24 and overall, I had a pleasant experience with a few exceptions. The room was well-designed and comfortable with good a/c and basic amenities. The front desk staff (Alejandro and Omar) were friendly, helpful, and professional. The hotel's location was also conveniently located in the Aldea Zama, an upscale dining and shopping area between Tulum and the beach. There are a lot of nice restaurants and shops within walking distance and we felt very safe. It's a new(ish) development with lots of construction in the area and the streets can be difficult to navigate (even with GPS), but it's very doable. The downside of our stay ranges from minor issues to semi-serious problems. 1st and foremost, I was bitten by a bed bug. They have a distinctive bite pattern (3 dots in a triangle). I wanted to rule this out as a possibility, but it's a fact, it happened. Also, we were in the jungle and I didn't want to make a big deal out of it, but it is an issue. 2nd, we requested our room be cleaned on 3 separate occasions and it was cleaned only once during our stay and that was on our final day of the trip. The hot tub was barely warm, shut off at 9p and the bathroom was poorly lit. Once these issues are addressed, I would recommend the NAAY if you're not staying at a resort on the beach. It could be a 4-star hotel with a little more effort and attention to detail, cleanliness, and request response times. 3 stars
Stayed 7 nights in Dec 2023

6/10 Okay

Adeola

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a really hard to get to/follow directions on a map. It's kind of buried in the center of construction and tourist walkways which makes it difficult for cars to get through. We felt a bit dazed and trapped in the luxury king sized room (the most expensive room, yet has no windows or any source of light). There is no air conditioning inside the hotel itself (apart from the rooms) which can be a frustrating after a long day in the heat. However, staff was super nice and helpful. Room service was pretty average and you're better off eating from the restaurants around the hotel instead of the food in the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. It is in between downtown Tulum and the beach. The bike ride is a bit sketchy at night. The staff were super friendly and accommodating.
Stayed 7 nights in Dec 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful small hotel. The staff very friendly and helpful. We had breakfast twice at the hotel restaurant and the food was very good. I'll definitively stay there again. Hard to find the hotel, since google maps takes you to streets with no car access. Lots of streets are for pedestrians only.
Stayed 2 nights in Nov 2023

10/10 Excellent

NATASCHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Favorite Stay
This is one of my favorite places to stay. The service here is great from the front desk all the way to the rooftop restaurant. I enjoy this place on solo trips and on trips with family and friends. The filtered water here tastes great and it's nice that you don't have to bother with plastic bottles.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely breakfast and nice, large clean rooms. Shower water power not so good but bathroom was spacious and clean. Definitely recommended and would return.
Stayed 1 night in Oct 2023

10/10 Excellent

NATASCHA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
My stay here was very comfortable. I felt safe here on my solo trip and the staff was there to help me with everything I needed. The staff here is amazing, friendly, and very professional.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christophe, Tarzana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at hotel Naay Tulum. Our first stay was five years ago. We were pleasantly surprised to find much of the same staff still working there, and even remembering us after so long. This, added to the fact we were in low season, made our stay very special. The staff was extremely attentive and engaging in genuine conversations (helping us improve our Spanish along the way!). We also found the hotel well maintained, looking just as new as when we first went. We now plan to make it an annual trip.
Stayed 9 nights in Oct 2023

10/10 Excellent

Dary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive.
Stayed 3 nights in Aug 2023

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0