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Náay Tulum Curamoria Collection

Photo gallery for Náay Tulum Curamoria Collection

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Náay Tulum Curamoria Collection

VIP Access

Náay Tulum Curamoria Collection

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK7 min drive
  • Popular LocationLas Palmas Public Beach8 min drive
  • Popular LocationDos Aguas Park8 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Náay Tulum Curamoria Collection is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park.

What's nearby

  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 8 min drive
  • Dos Aguas Park - 8 min drive
  • Playa Paraiso - 8 min drive
  • Cenote Calavera - 10 min drive

Restaurants

  • Curry by Po Thai - 12 min walk
  • Hunab Ku - 19 min walk
  • Los Aguachiles Tulum - 4 min drive
  • Burrito Amor - 4 min drive
  • Uno Japonese Noodles - 4 min drive

About this property

Náay Tulum Curamoria Collection

4-star boutique hotel
Take advantage of a roundtrip airport shuttle, a terrace, and a bar at Náay Tulum Curamoria Collection. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, a front desk safe, and luggage storage
  • An elevator, a TV in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Náay Tulum Curamoria Collection feature perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch LCD TVs with premium channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Massages
  • Spa open daily

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board
  • Safe

More properties to consider

See similar properties

Policies

Check-in

90% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.45 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Frequently asked questions

Does Náay Tulum Curamoria Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Náay Tulum Curamoria Collection?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Náay Tulum Curamoria Collection on Oct 8, 2022 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Náay Tulum Curamoria Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Náay Tulum Curamoria Collection?

Self parking is free at this property.

What time is check-in at Náay Tulum Curamoria Collection?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Náay Tulum Curamoria Collection?

Check-out is at noon.

Does Náay Tulum Curamoria Collection provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Náay Tulum Curamoria Collection located?

Situated in Tulum, this spa hotel is 1.1 mi (1.7 km) from Tulum National Park and 2.9 mi (4.7 km) from Tulum Beach. Dos Aguas Park and Cenote Calavera are also within 3 mi (5 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 232 out of 364 reviews
5 - Excellent 64%
Rating 4 - Good. 93 out of 364 reviews
4 - Good 26%
Rating 3 - Okay. 18 out of 364 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 364 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 364 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Yasuan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2021

4/5 Good

Nina
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for 10 days and it was the best decision! The hotel is very modern and clean. The staff is friendly and accommodating. The rooftop of the hotel is the best part of the hotel! Large pool area that lights up at night, baby pool and jacuzzi. The food and cocktails (esp. margarita) were spectacular. Hotel rooms are clean and beautiful. The most basic option does NOT have a window/balcony so definitely worth to upgrade to Junior suite. Easy to dry wet clothes that way as well and palm trees and geckos are worth it. The staff was kind enough to offer a free upgrade during our stay. The cons mainly are related to the cleaning service. The ice bucket was full for trash and cigarette buds when we moved in. After 10 days of daily pleading to replace the lotion the cleaning lady took the bottle, left with it and came back with an empty bottle again and put it back. Dirty towels were picked up from the ground and refilled as new towels which is a big no-no. Finally the housekeeping made fun shapes out of towels and the room generally looked cleanish so bonus for that. Definitely would recommend hotel and would visit again!
Stayed 10 nights in Aug 2022

5/5 Excellent

Cedric
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay for my first time Tulum. It was a bit challenging to find on my navigation once I started getting to the roundabouts. Definitely look out for and adhere to the one way signs. Once I got to the location however everything was smooth. Easiest check in and out process I’ve had using Expedia. Ivan was amazing and made me feel welcomed from the start. Big shoutout to him as well as Omar and the staff on the rooftop restaurant. Came for breakfast and Omar’s kind spirit and hospitality added the cherry on top of my stay. Great work everyone and I look forward to rebooking anytime I’m in the area.
Stayed 1 night in Aug 2022

5/5 Excellent

Mina
Stayed 5 nights in May 2022

5/5 Excellent

Jerome
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great birthday trip
They place is amazing, the rooftop pool is as advertised. Very clean and quiet area, food is very good on the third floor. I would go back in a minute. The only thing you need to check is make sure your fridge is getting cold enough and batteries changed in your safe. Overall its a great place to be. Many places around to eat so you don't have to go far.
Stayed 4 nights in May 2022

1/5 Terrible

Timothy
Stayed 4 nights in May 2022

5/5 Excellent

RAMZI
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in a nice area, with a beautiful Rooftop Pool with Restaurant, surrounded by a lot of Restaurants. and close to the Beach
Stayed 2 nights in Apr 2022

5/5 Excellent

yesenia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

1/5 Terrible

DeJah
Traveled with group
Disliked: Staff & service
Do Not Trust Staff!
After checking-in I mistakenly left my wallet on the front desk. Inside was my passport, drivers license, credit cards, and pesos. About 20 minutes after settling into my room, one of the staff took the elevator up to my room to return this to me. He said that he also took a photocopy of my passport. So once I received it I then checked to make sure everything was there. A total of $1000 pesos was missing from my wallet. I immediately went down to the front desk to notify the staff (And the staff member who returned it was not there). I asked for the cameras to be checked and to speak with a supervisor right away. The camera footage was not checked until the next day. There were NO cameras on the elevator that he took to return my wallet to me. And the hotel Supervisor never reached out to resolve this issue during the rest of my stay.It was very upsetting that this happened on my day of arrival. I still enjoyed my time in Mexico but I did not feel comfortable leaving any monetary items in my room and so I refused room service during my stay. The room was neat but the bathroom was not as nice. Shower was not clean, shower head head was rusted, water ran cold in the A.M. Our toilet also did not flush correctly , and staff had to fix this issue. The rooftop and restaurant was very nice. Loved being able to relax there on days we did not visit the beach. Overall I think that I would have enjoyed my stay a lot more if I was not robbed on my first day.
Stayed 4 nights in Mar 2022

4/5 Good

Jasmine
Liked: Cleanliness, amenities, property conditions & facilities
Decent overall
Stayed 3 nights in May 2021