See all properties
Save

Choose dates to view prices

Secret Garden Tulum

Photo gallery for Secret Garden Tulum

Garden
Basic Bungalow | In-room safe, free WiFi
Free daily continental breakfast
Basic Bungalow | Bathroom | Shower, free toiletries, soap, shampoo
Interior entrance

Overview of Secret Garden Tulum

Secret Garden Tulum

3.0 star property

8.8/10 Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
Map
Sagitario Poniente #54, Col. Centro, Tulum, QROO, 77780

Guests rated this location 7.8/10 - Good

Explore the area

  • Popular LocationHospital de Tulum3 min walk
  • Popular LocationTemple of Doom11 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive
  • Popular LocationLas Palmas Public Beach18 min drive

Room options

About this area

Tulum

Secret Garden Tulum is located in Tulum City Center, a neighborhood in Tulum, and is in a shopping district. Tulum Mayan Ruins and Muyil Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Hospital de Tulum - 3 min walk
  • Cenote Crystal - 4 min drive
  • Temple of Doom - 11 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • Burrito Amor - 4 min walk
  • Antojitos la Chiapaneca - 3 min walk
  • Campanella Cremerie - 3 min walk
  • Aguacate Limon - 4 min walk
  • La Barracuda - 4 min walk

About this property

Secret Garden Tulum

3-star hotel located in Tulum City Center
Located close to Las Palmas Public Beach and Playa Paraiso, Secret Garden Tulum provides free continental breakfast, a roundtrip airport shuttle, and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • An area shuttle, express check-out, and a water dispenser
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guestrooms at Secret Garden Tulum include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Conveniences

  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • In-room accessibility (select rooms)
  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 9 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Children 15 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Secret Garden Tulum Hotel
Secret Garden Hotel
Secret Garden Tulum
Secret Garden Tulum Hotel
Secret Garden Tulum Tulum
Secret Garden Tulum Hotel Tulum

Frequently asked questions

Is Secret Garden Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Secret Garden Tulum?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Secret Garden Tulum?

Check-in is from 2:00 PM - 9 PM.

What time is check-out at Secret Garden Tulum?

Check-out is at noon.

Does Secret Garden Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per person applies.

Where is Secret Garden Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Gran Cenote, and Tulum Mayan Ruins. Tulum Beach and Las Palmas Public Beach are also within 6 mi (10 km).

Can I cancel my reservation for free at Secret Garden Tulum and receive a full refund?

Yes, Secret Garden Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Secret Garden Tulum cancellation policy on our site for more details about any exclusions or requirements.

Secret Garden Tulum Reviews

Secret Garden Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 97 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 37 out of 97 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 7 out of 97 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 1 out of 97 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 1 out of 97 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

9.1/10

Staff & service

9.5/10

Amenities

8.5/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great spot, perfect for the price the only thing that was a bother we’re the birds every morning 6am to wake you up
Stayed 1 night in Jul 2020

10/10 Excellent

Courtney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
We decided we wanted to stay one more night in Tulum so we booked Secret Garden and were not disappointed! It's peaceful, unique and very charming. The owner/manager is really kind and helpful and you can tell he takes a lot of pride in the hotel with many thoughtful touches - my favourite was the fairy lights on the swing in front of each room! While it is a very tasteful and lovely hotel, just bear in mind that it's not luxury - so expect a few mosquitos, small bathroom and a curtain to the bathroom rather than a door (attention new couples!). Also, for those driving there is parking on the street. Overall we were super happy with the hotel, and the price point can't be beat. I will definitely be staying on a return trip to Tulum!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we got the appartment!! that was very nice. th staff was friendly too
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: For those looking for a boutique eco-lodge in downtown Tulum this is perfect. It's very close to the ADO bus station and restaurants but on one of the side streets so very peaceful at night. It has simple basic amenities like toiletries, towels, cups, dishes but no frills or extras. The staff are very nice and speak English well. They only have a few rooms so you will get plenty of attention. CONS: It should be noted though that some of the rooms have no A/C so if you are sensitive to heat this may not be for you. There are fans. The room I stayed in had no door to the bathroom, only a small curtain so there is not much privacy. The room has a thatch roof so you may hear animals or birds scurrying at night which took a little getting used to!
Stayed 1 night in Jan 2020

6/10 Okay

Anita

Liked: Staff & service
secret garden
The sheets were pretty stained which made everything feel dirty. My towels were not replaced. A lot of mosquitos. Friendly staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hideaway in the town of Tulum for a good price. The center garden area with couches was very nice. The owners where very professional and nice. They spoke English which was helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows are a nice large space for two people. They are sparsely furnished, but we spent most of our time away from the hotel exploring ruins and Cenotes. They do not have TVs or air conditioning so if you are lounge-in-the-room kind of traveler you may want a different place. Extremely friendly staff with great local food recommendations. Possibly the biggest deal breaker is that the bathroom door is only a curtain. If that is something you can overlook then I highly recommend this place as a lovely place to come home to after days of adventuring out.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place with a beautiful garden area. Staff was very friendly and helpful. Night time security made it feel safe. It’s just a block from a great coffee shop and a local taco joint. My only complaint is that the pillows were very thick and very hard. I actually slept without a pillow most nights. But I would stay here during our next trip to Tulum.
Stayed 4 nights in Apr 2019