Ratings based on 84 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2016
Pros: Architecture, old trees
Interesting ambitious architecture, old mango trees......
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ladysmith BC

Good place to stop for the night, easy to find

Posted Apr 12, 2016
Pros: Good location, easy to locate, not in centre of town so easy access in and out.
Hotel is modern and clean, nice rooms, fairly spacious.
Comment from Hotel Management
Apr 19, 2016 by GM, Hotel Management
Dear Guest: We appreciate your comments and your preference. We hope to welcome you soon. Kind Regards, General Management
4 out of 5
by Erika from Leduc

Relaxing stay

Posted Apr 6, 2016 on Hotels
I booked this room for my mom. She travelled to Tuxpan to visit family. She often stays at the crown plaza, but we decided to switch it up. The price was comparable. Although the crown plaza is a bit nicer and the rooms bigger, this is still a pretty decent property. The plus: the food was really good. Good selection and good quality. The service was good. I did not stay there, but next time I get to travel to Tuxpan, I will give it a try.
Comment from Hotel Management
Jun 25, 2016 by Karina, Hotel Management
Dear Guest: Thank you for giving us the opportunity to serve you and for the time you took for writing this comments. We appreciate your words and hope to welcome you soon. Kind regards, General Management
5 out of 5
by Jeanne from Catskills

Favorite place in Tuxpan

Posted Aug 9, 2015 on Hotels
We have stayed at Holiday Inn Tuxpan several times, always on our trips from NY to Chiapas. We come back because of the service, the comfort, and the value ... but also because it has a nice vibe, especially in summer when the pool is active. The design of the building is very distinctive, and you can see the river from most of the outdoor hallways.
5 out of 5
by A verified traveler

Posted Jun 24, 2015 on Hotels
I have stayed there and the Crown Plaza. I perfer the Holiday Inn, because at the Crown the water went off twice while I was showering. When I come back I will stay at the Holiday Inn again.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel within walking distance to downtown.

Posted Feb 26, 2015
Pros: This hotel has a laundry room which came in very handy on our three city visit to Mexico. The staff was very helpful and the room very nice.
Cons: We could not heat the room as the temperature is controlled by the hotel. Extra blankets and a small heater were provided.
We enjoyed this hotel. Modern and very clean. We have stayed here before and won't hesitate to stay here again on future trips to tuxpan.
4 out of 5
by Dr. ivan Ortega from Tuxpam, Mexico

comfortable hotel

Posted Jul 26, 2014 on Hotels
Excellent, but the cleaning ladies knock on the doors and OPENED them, yelling if we needed the room to be clean, that was really annoying and umcomfortable. They did that 3 times out of the 7 nights.
Comment from Hotel Management
Oct 11, 2014 by Karina, Hotel Management
Dear Mr. Ortega In advance thank you for taking your valuable time to give us this significant comment which helps us to improve our service, thank you. Regards General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2014 on Hotels
5 out of 5
by Abner De los Santos

This traveler left a rating score only Posted Mar 20, 2014 on Hotels
5 out of 5
by J and K from NY

An Oasis

Posted Jan 20, 2014 on Hotels
My third review here -- we drive to Chiapas once a year from NY. It's a long drive (!) and early on our fourth day, we cross the border at Brownsville and by nightfall we get to Tuxpan. The Holiday Inn can really feel like an oasis. All I can add to my other reviews is that this time we tried the restaurant and were pleasantly surprised. It's no standout, but can be just what you need. One of these days, we just might stay awhile!
Comment from Hotel Management
Apr 5, 2014 by Karina, Hotel Management
On behalf of all the staff at Holiday Inn Tuxpan we appreciate your comments and hope you stay with us again very soon. Best Regards