Nov 13, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One look at the room and we went home
I booked a night away using my Hotels Rewards free night. Comparing the cost of a night at the Zunguness to competitors such as Protea Hilton I really expected something lovely. We arrived and were taken to the Rondawel. It smelt damp and musty, there were cobwebs hanging from the open thatch roof and there was a towel laying on the floor. The bathroom had a basic shower, toilet and basin set a makeshift melamine counter top. There was a cheap liquid soap dispenser on the counter with a dent in it. No other toiletries. The bin had flowers on it and looked like it was from Pep Stores. Most importantly there was no TV. My husband and I were planning on a quiet night in with our 3 year old son. I was so overwhelmed with disappointment we just walked out and drove home.
Stayed 1 night in Nov 2017