University Place Residences

"Room: Dated Cleanliness: Acceptable Staff: Friendly "

"Our check-in experience was disappointing due to a lack of hospitality from the receptionist (April 27, 2026 around 4pm). While we understand everyone can have an off day, professionalism is crucial—especially for guests who have traveled over two hours. A simple, warm welcome would have gone a long way in easing our travel fatigue. I hope management provides the necessary training to ensure staff are better prepared to greet guests. "

"Easy airport access. Walkable to restaurants."

"Awesome "

"There were a number of great features. The staff was very helpful and accommodating and the shuttle service was a great benefit. My only complaint is that one of the drivers frequently seemed impatient or frustrated with riders. Otherwise, it was a great experience."

"We stay the night before going to the airport. The staff is always lovely. The shuttle driver great. Perfect location."

"The font desk very very good especially Tanya and other very helpful"

"The bed, pillows and linens are very comfortable, and shuttle was quick to pick up at airport. It’s ok that carpets are worn, etc. "

"Close to the airport and dining with shuttle service."