Not worth it for the amount paid
Posted Sep 20, 2016
We called the attention of your Manila customer service re Robsonstrasse.
The hotel is under renovation, no soap and towels were given clients were very upset for the price they paid.
Pls see attached email we sent last Sep 18 Mnl time ( Sep 17 Canada time)
7210538192501 party of 2 Apostol
We received a call today from Mr. Ernesto Apostol re his reservation for Sep 17-19 at Robsonstrasse Hotel Vancouver.
Are you aware that this hotel is under renovation?
There is hardly anyone at the front desk station , no soap and towels in the room provided.
How can this situation be rectified today as the client is very disappointed.
We trust that you can do something to help the two elderly clients.