2/10 Terrible
Christine M.
May 17, 2023
Disliked: Cleanliness
Nightmare host!
The Pool is disgustingly dirty I presented this issue to the host by saying the Pool is not suitable for swimming and instead of Ted trying to find a resolution he automatically cancelled my reservation and kicked us out. He told us we had to pack our bags and get out his house then proceeded to harass us while we were gathering our belongings. He got frustrated because we were not moving fast enough which then ensued into a nasty argument between my family and himself. I would not recommend this property to anyone unless you are willing to take a chance dealing with a host as horrible as he. This was the worst experience I’ve ever had dealing with a situation that was so minor. He could have explained the Pool situation or mentioned it in his listing. It’s a property wit a Pool and most guest are booking that property because of the amenities so it was a bummer for us to arrive and the pool not be suitable for swimming we specifically booked that rental to relax and lounge by the pool all weekend that was the highlight of our mini getaway. But unfortunately that was ruined and ended abruptly without any notice in advance. I was issued a full refund but being kicked out without discussing the matter with me first was very unprofessional and not the correct way to handle the issue at hand. Communication is always key and he just doesn’t have the ability to do so.
Christine M.
Stayed 2 nights in May 2023